Is there any CSA precuts exam questions?
Dear All,I am new to ServiceNow and want to give give CSA exam, so is there any practice exam.
Forum Posts
Business analyst template.
Please share the template for requirement gathering if anyone has.
Performance Analytic dashboard with percentages and filters
Hi, i am working on a dashboard with similar visualization as attached but i need percentages in each remediation status group by Manger/ VP then filter need to be there for priority, vulnerability state etc . kindly guide how to achieve this prefer...
How do i create a oncall roster for my team?
I have a team of 57 members working 24 x 7 , what is the easy way to configure on call rota in SN?
Resolved! Will update set capture the Configuration which done on the Global Update Set?
Hi Community, Quick question! I configured the Flows in Global Update Set, later I got to know those flows need to configure on the another Update set, so I changed my Update set to another Update set and then I just did a minor change on the Flow an...
Change request blocks the MS Teams calendar for the entire duration between start & end time.
Hi Folks, In ServiceNow Change Management, when a Change Request is created and moved to schedule state, it blocks the entire time slot between the start and end time on the MS Teams calendar, making it appear as if the whole duration is unavailable ...
Resolved! Platform Analytics - Sys Blocked Email Address
Hi everyone! With reference to this : https://www.servicenow.com/docs/bundle/xanadu-it-operations-management/page/product/health-log-analytics-admin/task/hla-log-data-dashboard-create.html There is a list of blocked email address (sys_blocked_email_a...
How does request item approvals affect the parent request?
I'm currently working with the HAM module in our sub production instance. I've created a hardware catalog item and a copy of the "Standard Hardware Asset Request" flow that comes with HAM, only changing who the approvers are. When I submit a request ...
Updating Table backend name
I'm trying to update the backend name of the table of a scoped application via xml, it is getting updated but the label also gets updated showing 'label' only.Is there any other way to updated the table backend name?
Stepper is not working in CSM/FSM workspace
Hi Team, We have configured the stepper component (state process flow) for change request table in CSM/FSM configurable workspace, however the states are not showing correctly and also not syncing with the change request table.Below is the URL which ...
Resolved! Switched to UI16 on University Learning Instance, Unable to switch back to Next Experience
hi there! This is funny. But, I was going through "Form Builder" for Incident record and noticed that the Knowledge Based article search is enabled in the default form view for Incident table but I couldn't find how it was configured. A line of text ...
Mapping table for Dashboard Cascading Interactive filter
Hello everyone,Does anybody know if there is a table that its mapping a cascading interactive filter to a specific dashboard.We have a requirement that would need to isolate all the dashboards that use cascading filters since moving to Platform Analy...
