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How are the records in the "Validation Script" TBL used?

I don't think there is an explanation of the "Validation Script[sys_script_validator]" TBL in the product documentation.It seems to be a record server specification created in this table, but how is this TBL used?I think there are some things that ar...

bonsai by Mega Sage
  • 611 Views
  • 1 replies
  • 0 helpfuls

How do I add ''Pilot'' column to incident table

I am working on an instance and it is asking me to add the pilot column to the incident table. I have gone through the steps but when I move on to the next step the Pilot is not availble in the columns.

infodcbds by Tera Contributor
  • 711 Views
  • 4 replies
  • 2 helpfuls

Hands on experience

Is there a place where i can hands on experience for what Certified System Administrator does and service now analyst

quadrisyed4 by Tera Contributor
  • 492 Views
  • 2 replies
  • 0 helpfuls

CSA Exam

Hello community,How much experience should you ideally have before embarking on the CSA exam.  What volunteering do you look for to find opportunities to learn about the platform. Many Thanks Karl

kcoomans by Tera Contributor
  • 445 Views
  • 5 replies
  • 1 helpfuls

Resolved! Dictrionary Entry - Script not working as expected

Greetings Community On my company we have a Dictionary Entry with a custom script, to calculate the MI TTR, right not the script is this one  (function calculatedFieldValue(current) {// Add your code herevar miStart = current.u_mi_start.getDisplayVal...

joseflores3 by Tera Contributor
  • 727 Views
  • 5 replies
  • 1 helpfuls

Resolved! Sys_id of itil group type?

Would anyone with an old instance (created around 2011 or so) be able to share the sys_id of the 'itil' group type in your instance?  We recently ran into a problem where the sys_id of the itil group type in our instance didn't match a sys_id in an o...

dhinrichs by Tera Contributor
  • 445 Views
  • 2 replies
  • 1 helpfuls

Resolved! Scheduled Job Options or Scheduled Flow Trigger Options

I have an approval reminder notification that is to be sent out on Mondays at 8AM and Thursdays at 8AM. Unfortunately, when I try to schedule a flow trigger or a scheduled job, I only have options such as Daily, Weekly (which does not allow multiple ...

neil_b by Tera Guru
  • 724 Views
  • 4 replies
  • 1 helpfuls

Hide a Child Topic from Mega Menu

Hello,  We have a Topic called 'Technology' within it there is a Child Topic called 'Change & Adoption' under which we would like to create several pages for each of our applications as Child Topics of the 'Change & Adoption' page. i.e. Technology > ...

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