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NEW area for SysAdmin to gather and discuss best practices and how-to's
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SPM Fields

Greetings, I am searching for a dictionary or database of all the fields ServiceNow uses on the SPM side. Any help on where I can find this. The level of detail isn't so essential as me just getting a tangible set of fields. Thank you.

OlubunmiJ by Tera Contributor
  • 491 Views
  • 2 replies
  • 0 helpfuls

Form Decommissioning

I'm decommissioning a form and have to delete all related items such as REST Messages, script includes, flows etc.Is there a way to check if a script include used by this form is being used by other forms as well?Thanks. 

natchen by Tera Contributor
  • 285 Views
  • 1 replies
  • 0 helpfuls

Bulk Change Requests

Hi - We have teams that are required to open a large amount of Change Requests on a daily basis. They are similar in nature in terms of start time and affected CI, just the impacted CIs (servers) change. So one Application could have 200 servers, the...

DanielOG by Tera Contributor
  • 1319 Views
  • 5 replies
  • 0 helpfuls

Resolved! Reports - Notify_Call

Hello All, I am trying to create a Report from Notify Call which has all below fields.Is there a way we can create a report that contains the call made for the incident along with the IIncident #, Priority, Short Description , Assignment Group , Date...

ratnasekhar by Tera Contributor
  • 850 Views
  • 3 replies
  • 0 helpfuls

Resolved! Find users who has roles but not in any groups

Hi All, I want to find out the users who has roles in their profile but with No groups.  We are planning to remove that roles from that users and we will assign them the groups. There are around 1 lakh active users in our user table.

Avinash72 by Tera Contributor
  • 678 Views
  • 2 replies
  • 3 helpfuls