Discovery not updating windows server RAM and CPU Count values in CMDB
Disovery not updating Windows server RAM and CPU Count values in CMDB but i have checked in Discovery patterns debug mode there i am able to see correct values
Forum Posts
Resolved! How do I bring "Add to update set" utility into my PDI from Dev share Resources step by step?
I am very new and still learning the fundamentals of SN platform implementation.Can some one help me guide on how can I load this utility "Add to update set" from Dev Share into my personal instance? Much appreciated.
Resolved! I want to remove the "i" icon from the reference type field in the record producer.
I created a variable in a record producer that references the user table.I only want to share the display value with the user, so I don't want the "i" icon to appear.I tried using "ref_decoration_disabled=true" in the dictionary attribute, but it did...
Employee Roles for ESC Portal
Hello! We are in the process of cleaning up our users and it has been noticed that the previous team responsible for Snow were manually adding the cmdb_read role to each employee so they could see reference fields while logging tickets. We've been t...
CBT Nuggets Training
Hello All, Do you suggest CBT Nuggets for training or is it not necessary?
Where is configuration set of price type currency format
Hi Everyone, I want to understand the configuration behind the value formatting of a field with the "Price" type.For example, the "Cost" field, which is of type "Price", has a value like 987654321, and it is displayed as 987,654,321 with commas inser...
What's the Best Learning Path for a ServiceNow System Administrator?
Hello Community,I'm focused on building a deep understanding of the ServiceNow System Administrator role over the coming months. I have a Personal Developer Instance (PDI) and a basic grasp of the platform, but I'm looking for a structured learning p...
Any Sys Admin out there managing PSDS( Public Sector Digital services)?
Hi all I am reaching out to see if any System Administrator here who manages PSDS ( Scoped application built).I am seeking bit of guidance what Sys Administration day look alike. What it really involves when has to provide support for application, ma...
Resolved! Can I set the current time as the default input value for a subflow?
I want to set a datetime type as an input for a subflow.I want to set the current time as this value, but it's not working...Does anyone know a good way to do this?
Resolved! How to migrate data records while retaining the sys_id
The sys_id of user and group records will change when they are migrated using an import set such as Excel or CSV.This has a major impact when using an update set to migrate features that have user or group reference fields in the destination, such as...
CSA exam Question Clarification
Im seeing this type of question on multiple study guides. I have looked into the eBooks and found discrepancies between them and my own PDI and other sources. The question: An administrator creates “customer_table_admin” and “customer_table_user” ro...
When employee center started we are giving pop opening of chatbot/virtual agent
But we want to stop the action which are directly starting like good day is there any configuration for that
Need help with the lab exercise for CAD on demand course
I requested for CAD on demand course and somehow i didn't get the email for username and password, so i am not able to access the ebook and i am not able to practice the lab assignment so can anyone please help me know if there is any other way to ac...
Approvals not disappearing on the service portal after being approved
Hello Everyone, We have a itil user who is experiencing an issue of approvals not disappearing after they are being approved on the Service portal. The screenshot has been attached. Kindly assist. Regards,
UI Builder - Unable to save the changes in component
We have added filter component in UI Builder. We are unable to do modifications in that component also cannot delete that component. We are unable to view these options in developer instance.see screenshot of PDI for reference:Thank You.
