Hi everyone
how to write operation in ACL, only 5 fields write one specific role. remaining fields read only.
Forum Posts
Resolved! Need to remove GRCAssessmentUtilsBase duplicate script
Accidently I had clicked insert and stay which created a duplicate file but unable to do so. Can you please let me know who to reach out from ServiceNow to delete the duplicate script include?
Setting an internal SMTP rather than using the default ServiceNow address
Hey all, Looking for some feedback on the configuration some other organizations used for setting an SMTP. Rather than using the default OOTB SMTP ServiceNow uses, we created an internal account. This was to enable the platform to send to distributi...
Need to remove GRCAssessmentUtilsBase duplicate script
Accidently I had clicked insert and stay which created a duplicate file but unable to do so. Can you please let me know who to reach out from ServiceNow to delete the duplicate script include?
Entering into IT with no professional experience.
Hello, I am in the process of changing career paths after a decade in the medical field. to be specific I have been in emergency medicine my entire adult working life (a decade now) and have recently gotten into school and am going to obtain some COM...
Resolved! Is there a way to get the flow engine context record information of a running flow within a flow?
I would like to attach flow engine context record information when informing the user that an abnormality occurred during flow execution.Or I would like to attach the URL of a flow report.Is there a way to do either of these?I think the flow engine c...
[subscription management] extract list of users not using a subscription allocated to them
Hello, Reaching out to the community as I can't find a solution internally. I have an over-allocation for AEE and ITSM. I'd like to audit which users have a subscription/license allocated to them but have not used it in quite some time. Is there a w...
How to change a users or locations currency?
Issue Details:We are trying to control how currency is displayed for users and locations in ServiceNow. Currently, we are seeing that currency values change based on the user’s session currency, which is determined by their locale.For example:Users i...
The "sn_safe_story" TAG field in the filter for the report for the "sn_safe_scrum_task" table
557 / 5.000I'm trying to include the "TAG" field from the "sn_safe_story" table in the filter of a report on the "sn_safe_scrum_task" table, but I can't find it or link it.I've already created a Database View, but nothing.I've created a Calculate fie...
Unable to Find "ServiceNow Administration Fundamentals On Demand (Yokohama)" Course and Ebook
I'm preparing for the ServiceNow Certified System Administrator (CSA) exam and wanted to study using the latest Yokohama release materials. However, I’m unable to find the "ServiceNow Administration Fundamentals On Demand (Yokohama)" course or the Yo...
Is it possible to get a detailed evaluation of your CSA exam result?
Hi,I know that ServiceNow only shares the detailed results of CSA if the candidate fails the exam, however I recently took the exam and passed but wanted to find out which areas I might still need to focus more on and pick my courses accordingly. Is ...
I want to save records related to flow reports
I believe the following tables contain the records necessary to restore the flow execution report.*After actually exporting the records, I deleted the records from the instance and was no longer able to view the flow, but was then able to restore the...
Slow Response Time
Hello Admins. How do I resolve the slow response time problem in the ServiceNow Platform?
Resolved! Exclude Some Breakdowns for Formula Indicators
Hey team! I'm trying to create a data visualization with a formula indicator, that has 2 breakdowns: Resource and Task. In order to get a percentage out of 100 for each task, I structured the formula so that it looks like this: ([[Total hours]] / {{T...