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Approval Script Getter Error

Friends,  Where is my error?   answer = []; var approvalGroupId = current.variables.site_or_library.u_application_owner_approval_group.sys_id.toString(); gs.info('### approvalGroupId is ' + approvalGroupId); var approvalGroupName = current.variables...

Resolved! About the script include "NotificationPreferenceUI"

Contents of OOTB script include "NotificationPreferenceUI" var NotificationPreferenceUI = Class.create(); NotificationPreferenceUI.prototype = Object.extendsObject(AbstractAjaxProcessor, { type: 'NotificationPreferenceUI', isCMS: function() { va...

bonsai by • Mega Sage
  • 414 Views
  • 1 replies
  • 1 helpfuls

Adding conditions to KM: Article Expiry Warning notification

Hello I have tried adding conditions to the OOB notification - KM: Article Expiry Warning to trigger only when a knowledge article is set to expire for a particular knowledge base. I can see the events are fired but no notification is sent. Has anyon...

misolarz by • Tera Expert
  • 330 Views
  • 1 replies
  • 0 helpfuls

Create Report for Followed Tickets

Hi All,I'm trying to create a report for my director who wishes to see tickets that he is "Following".  I tried searching the forum here and found a previous request for this from 2017, however that did not work for me. Looking to be able to create t...

Gary Snyder1 by • Tera Contributor
  • 1226 Views
  • 5 replies
  • 1 helpfuls

20 million audit logs can't be wrong, can they?

I just finished my Xanadu delta (relevant, but I won't say why - ikyky), and I am now looking at sys_audit.list on my instance and see that I've got over 20 million records there -- 7 year's worth of data, as we've been customers since 2017.This can'...

jMarshal by • Mega Sage
  • 603 Views
  • 2 replies
  • 2 helpfuls

Learning More

Hello Everyone,Is there a way to take the ServiceNow Associate System Engineer Class (self paced) without having to pay the $500?Please advise if there's a way to share credits or go around this so that I may obtain the voucher after completing the c...