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Resolved! About UI page processing scripts

I want to run a server-side script using a client script on a UI page.I know how to call a script include from a client script, but is it possible to call code written in a UI page's processing script from the UI page's client script?

bonsai by Mega Sage
  • 1467 Views
  • 8 replies
  • 4 helpfuls

Resolved! When I use "GlideAjax", is a record kept in a table somewhere?

If I use "GlideAjax" with the following code, will a log be saved in a table? // client script – contains onLoad function and a callback function function onLoad() { var ga = new GlideAjax('GetUserInfo'); // GetUserInfo is the script include name...

bonsai by Mega Sage
  • 728 Views
  • 5 replies
  • 2 helpfuls

Resolved! Best Certification for a QA Analyst

Hey all, my organization is shifting all the applications to ServiceNow and I want to have some training in order to be able to handle them , from what I read it seems like the System Administrator be the most suitable, is it true?  did anyone have a...

TSAVI by Tera Contributor
  • 5142 Views
  • 7 replies
  • 11 helpfuls

Sys_User_Grmember group empty Azure AD

We are using Azure AD/Entra ID for single sign on (SSO).  The group is being created but entries into the sys_user_grmember table has the User but the Group is (empty) and we are also getting duplicate entries in the table.  This worked previously bu...

claytonm2 by Tera Contributor
  • 372 Views
  • 1 replies
  • 0 helpfuls

Resolved! On Change Client script error.

Hi all, I have created an On change Client script on Incident form, on the field 'Severity'.I have just written alert(cmdb_ci'); So, on change of Severity field, it should show me alert. Right?But it is showing error like below:   Please help  Regard...

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Lucky1 by Tera Guru
  • 343 Views
  • 5 replies
  • 1 helpfuls

Is there a way to preserve client side errors?

If an error occurs on the client side, such as in a client script or UI page, where are the errors recorded?I think there are logs that are recorded in the browser, but are there any that are recorded in a table?I recently found something called a cl...

bonsai by Mega Sage
  • 482 Views
  • 7 replies
  • 3 helpfuls

Resolved! What TBL should be checked when investigating a problem?

When an issue occurs with an instance, what else do you check besides the logs below?I'd like to know best practices for investigating issues. <Target table>syslog_transactionsyseventsyslog I always check these three tables, but I don't know what's c...

bonsai by Mega Sage
  • 578 Views
  • 2 replies
  • 2 helpfuls

Service Portal Configuration - Transparent Menu Bar

Hi all, continuing to re-design our Service Portal, I'm trying to make the Menu Bar transparent, so the background image continues to the top of the screen.We are on Washington, and have the SP Enterprise Service Management and La Jolla Branding plug...

SupraEdd by Tera Contributor
  • 493 Views
  • 2 replies
  • 0 helpfuls

Wrong filters

When applying filters id does not come back with the desired result.

luisfdord by Mega Contributor
  • 310 Views
  • 3 replies
  • 2 helpfuls

Assistance with allowing external users to self-register

This is my first post; Thanks in advance for any assistance.  I am in the NextGen program and am trying to allow Customers to self register to my portal.  I can't figure out where the record is after the "customer" fills out the External user Self Re...

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Caronmd by Tera Contributor
  • 1235 Views
  • 3 replies
  • 0 helpfuls