We have quite a few plug-ins (~175) in our Washington, DC instance. There's not a sort plugin by update available in application manager. It can be time-consuming keeping them all up-to-date. This even scheduling the installation. How is everyon...
Our survey trigger stopped working and has not assigned a survey for a number of Incidents.I would like to manually assign those missed surveys out, however, when I do a manual assignment, there is no field to enter the related incident number. The ...
Good afternoon, I see that user criteria can be applied to widgets on the Service Portal (https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/build/service-portal/task/widget-user-criteria.html), however, I am curious if the same can...
Has anyone had experience with the financials in "Classic View" in the Project Workspace and the financials in the "New workspace" not matching? I am trying to figure out why the Classic View financials seem to be accurate, but the "new view" has d...
¿How to update the System Email Account password when using OAuth2?We configure OAuth 2.0 Authentication on our ServiceNow instance with Azure as a Third Party Provider Identity giving the retirement of Basic Auth, for security reasons we are needing...
Who else is experience JVM issues with upgrading to Washington? The known for the Problem is: PRB1739397
Hi Everyone,We recently transitioned to the Next UI Experience, and we've noticed an issue where the Instance Banner Logo does not provide the option to "Open in New Tab" or "Open in New Window" when right-clicked.In the Classic UI, right-clicking on...
Hi Experts, Can you please assist, I need to modify the Planned Release Communication template, I have checked the Email Templates I couldn't find this template. Can anyone please help me find it? Regards,Kamva
Hi all, We have been using the bundled package that includes java for our MID servers for a while. Just recently, the 17.0.8 Java version that comes with the Washington release has been flagged by our enterprise security tool as vulnerable and had to...
We need to clone the data for some of the tables from one instance to another. Which approach is most effective for achieving this scenario?
In Service Now Operation Workspace it is a really useful to have announcements for Priority 1 incidents to make our agents aware of what is happening with Major incidents, but sometimes we have scenarios where we have high priority incidents that ...
Hi, Newbie, please help! I've been tasked with what, on the face of it, would seem a fairly easy task - to add a "Request Items assigned to you" donut on the SOW Overview carousel (see attached for how I'd like it to appear) I'm really struggling to...
Hello Everyone, We upgraded to Tokyo and we are facing an issue where our Instance Banner Logo, does not provide anymore the option for a link menu, but only as an image menu. I will try to show via screenshot: 1. Here a screenshot of our DEV-INSTANC...
I want to extract the value of a record's choice field in a flow.In a data pill I get the label value.Is there a better way to do this?
