Is it possible to update an existing approval request? The scenario is that an approver got the request and asked the submitter to provide an additional attachment. That additional attachment is not available on the approval request. Basically, if ...
We are using ServiceNow IT Service Management | Tokyo P7 | Sprint Release T13.07. We have used SOAPUI/CURL to send soap xml body with various key:value fields populated to try to create ticket without any errors. Instead we are getting the following ...
Hi,Can anyone provide some context in how the Closed Complete, Closed Incomplete, and Closed Skipped states are used for Request Item and Catalog Task?For example, I have tried putting together the following diagram for Request Item:But I am not conf...
Hi,I really want to know the why ServiceNow increased the price of Administration Fundamentals On Demand?Now it is 500USD!I really want to know is this temporary or permanent? Thanks
Hello,I'm having trouble with the header in my instance. When I click sidebar discussions the pinned icon/ image only appears when I hover over it. I want it to be visible so others can see. I don't have this problem with the help icon. Any tips? Tha...
Hello everyone, I am using REST API Explorer module to test the integration.I am selecting the table as Incident and using POST method to create a record in third party application.So, I have added two fields Short description and Caller. When I send...
The URLs generated in notification emails take you to the target record in Core UI. We're moving our users to SOW and CSM/FSM Configurable Workspaces and these email notifications are undermining our efforts to get users away from Core UI. The notifi...
Hi I am trying to write a user criteria script to restrict users from accessing standard change templates where they are not a member of the assignment group listed in the template. It works in background scripts but when I apply it to a record and ...
HiCurrently when an incident is created, the name of the record producer only goes into the Record Producer field in the Incident table overnight via a Scheduled Script Execution.I want to make that happen when the Incident is created, what would be ...
I tried to read about earlier similar questions and it appeared to me that earlier questions were more focussed on Developers of ServiceNow App wanting to integrate to Github,. However, I a end user of ServiceNow. We manage our Defects, Enhancements ...
Hi Team, I am trying to search one of the string in one of the http page. I am passing the string as input and where I am saving the output as found if that string is available or not.==================================================================...
Implemented IP address control.I tried to check whether there was access using the PING command, but the request timed out regardless of the settings.Is it possible to check communication using the PING command?
Hi all, First, I apologize if this is the wrong forum to ask this. If it is, please let me know. Now to my question ... I'm changing careers and am wondering if ServiceNow Administrator is itself a full-time job or is it just one of many hats you we...
Hello everyone, In a Workflow I see, we are calling another workflow as sub flow.So, here I see a field, "Map return Value to"and that field is filled up with value, ret So, can someone explain me what that Map return value to field does here?My open...
We have a common notification for requested item approval ('Requested Item Approval Requested').From this workflow, there is a 2nd approval and a custom notification.Is it possible to block the common notification for approval on that 2nd approval (r...
