Good afternoon, I see that user criteria can be applied to widgets on the Service Portal (https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/build/service-portal/task/widget-user-criteria.html), however, I am curious if the same can...
Has anyone had experience with the financials in "Classic View" in the Project Workspace and the financials in the "New workspace" not matching? I am trying to figure out why the Classic View financials seem to be accurate, but the "new view" has d...
¿How to update the System Email Account password when using OAuth2?We configure OAuth 2.0 Authentication on our ServiceNow instance with Azure as a Third Party Provider Identity giving the retirement of Basic Auth, for security reasons we are needing...
Hi Everyone,We recently transitioned to the Next UI Experience, and we've noticed an issue where the Instance Banner Logo does not provide the option to "Open in New Tab" or "Open in New Window" when right-clicked.In the Classic UI, right-clicking on...
Hi Experts, Can you please assist, I need to modify the Planned Release Communication template, I have checked the Email Templates I couldn't find this template. Can anyone please help me find it? Regards,Kamva
Hi all, We have been using the bundled package that includes java for our MID servers for a while. Just recently, the 17.0.8 Java version that comes with the Washington release has been flagged by our enterprise security tool as vulnerable and had to...
We need to clone the data for some of the tables from one instance to another. Which approach is most effective for achieving this scenario?
Hi, Newbie, please help! I've been tasked with what, on the face of it, would seem a fairly easy task - to add a "Request Items assigned to you" donut on the SOW Overview carousel (see attached for how I'd like it to appear) I'm really struggling to...
Hello Everyone, We upgraded to Tokyo and we are facing an issue where our Instance Banner Logo, does not provide anymore the option for a link menu, but only as an image menu. I will try to show via screenshot: 1. Here a screenshot of our DEV-INSTANC...
I created a survey, however, the survey questions/results don't mirror up well. Is there a way to balance out the scorecards?
New ServiceNow shop here. I'm trying to rework our employee termination request item and workflow to limit who can see requests when an employee resigns or is fired. We only want the termination requests visible to members of our HR Approvers gr...
I have a user who reported he is not receiving notifications. I checked his preferences and they were turned off. I turned them back on and issue was resolved. He claimed that he did not touch them. Is there anywhere I can go to find out who and ...
Hi, I have a reference variable with a reference qualifier that correctly displays the fields I want in the dropdown. However, I’ve noticed that the search does not perform a wildcard (contains) search within the reference field. For example, if the ...