Looking for the name space names for the API's

[Madhan27]

HI & Good Morning All,

I am unable to get the name space names for the following API's. Can anyone help me with that?

TMF - 666
TMF - 673/674/675 is the geographical site
TMF - 632 Party management (Contacts)
TMF - 666 customer & Accounts

I am trying find the namespace for the above API's in the REST API Explorer, But couldn't find one.

TIA

[Rahul Priyadars · Accepted solution]

TMF - 666  --> Not Available even in UTAH release so No API Available
TMF - 673/674/675 is the geographical site--> Yet not released
TMF - 632 Party management (Contacts)----> Not Yet Available in Service Now
TMF - 666 customer & Accounts---> Seems still not available

But you can use direct Table REST APis for corresponding table.

More details here --  

https://www.servicenow.com/community/telecomm-forum/tmf-620-632-and-674-in-omt-is-it-available-or-is...

https://www.servicenow.com/community/telecomm-blog/what-s-new-in-the-march-2023-utah-release-for-tel...

Regards

RP

[PaulSylo]

Madhan -

Some APIs that are not yet productized and their likely map to the mentioned table

TMF666 (Account Management) - Customer Account (customer_account)

TMF673 (Geological Address) - Location - (cmn_location)

TMF674/675 (Geographical Site) - Site (cmdb_ci_site)

TMF632 - Party Management - Account or contact  (customer_contact)

@Tom Schnarr - can you confirm pls ?

[Rahul Priyadars · Accepted solution]

TMF - 666  --> Not Available even in UTAH release so No API Available
TMF - 673/674/675 is the geographical site--> Yet not released
TMF - 632 Party management (Contacts)----> Not Yet Available in Service Now
TMF - 666 customer & Accounts---> Seems still not available

But you can use direct Table REST APis for corresponding table.

More details here --  

https://www.servicenow.com/community/telecomm-forum/tmf-620-632-and-674-in-omt-is-it-available-or-is...

https://www.servicenow.com/community/telecomm-blog/what-s-new-in-the-march-2023-utah-release-for-tel...

Regards

RP

[Tom Schnarr]

ServiceNow Telecom BU uses the TMF open apis as guidance and we are looking to implement many of those apis that are applicable to the use cases that ServiceNow supports.  The TMF api list is here <TMF Open API Table> .  The following is the list of TMF Open APIs supported on ServiceNow Telecom products as of Utah release (by product - Namespace - api category - TMF API Name)

Telecom Service Management (TSM)

- SN_PRD_PM_ADV - (catalog apis) :  Service Catalog TMF633,  Product Catalog TMF620

- SN_PRD_INVT - inventory apis) - Product Inventory TMF637

- SN_PRD_TMF642 - (alarming) - Alarm Management TMF642

- SN_PRD_TSM_SDWAN - Trouble Ticket TMF621

Order Management for Telecom (OMT)

- SN_IND_TMT_ORM - (order management) - Product Order (TMF622), Service Order (TMF641)

Telecom Network Inventory (TNI)

- SN_ORD_QUAL_MGMT - (Qualification) - Service Qualification (TMF645)

- SN_NI_CORE (Telecom Network Inventory - TNI) : Resource Inventory -  TMF639

The TMF APIs you mention at the start of this dialog represent the 'customer foundational data', that is the data required in ServiceNow prior to an order being submitted.  Until we productize those apis we encourage customers/implementors to implement these on your own or use the out of the box table apis for customer account, location and contact to build the appropriate objects. 

[PaulSylo]

Thanks for your confirmation and help.