Hello, I am experiencing an issue where the Now Learning login page keeps reloading indefinitely, preventing me from accessing my account. This issue started after my account was merged, and I have been unable to complete any troubleshooting steps be...
When I get to this stage I can't seem to see the new record on the list, I have repeated the 3.0 multiple times but just can't work out where I have gone wrong.
Dear community.I'm doing the training for Developer and started with "New to ServiceNow", in my case for Yokohama release.I've already completed all modules except module "Source Control" because the section About This Learning Module gets hung and t...
I am unable to see the top banner in service portal where it says: Knowledge, Catalog, Requests, System Status, Cart, and Tours What I expect to see: but what I see instead: I checked my request filter but everything seems fine. I am thinking it is a...
I can not access servicenow university portal now, when i login it routes between nowlearning and sso, any help is appreciated. I performed browser cache clearing, different browsers, yet no luck.@Kathy Petersen - i saw you were tagged in one of simi...
After loggin into nowlearning portal, page refreshes between sso and nowlearning forever. Can anyone help me with it? @Jim Poisson - I see you helped with similar issue in community, can you help with it? - Any help is appreciated. I have incident s...
I'm Getting error in the roles name like hhd_admin and hhd_user .When I'm trying to change the roles name as per the lab requirement ,It automatically getting the Name:hhd. and there I can't change the names . Can anyone Guide me through the steps to...
Dear Professionals I have alreadly complete the training and exam in servicenow university for Now Assist for Customer Service Management (CSM) Implementer, but still not receive any badge in credly. May I know is there any issue here. my previous IT...
Hello,I passed my ServiceNow Certified System Administrator (CSA) exam on April 16, 2025. I received the PDF certificate, but I have not yet received the digital badge or shareable certification link from Credly.It has now been 5 business days since ...
Why Can't I see Theme builder in my learning Lab Instance?
I am unable to access ServiceNow University. I recently (end of June) changed my user id in ServiceNow. I can access Developer, Community, and ServiceNow documentation. The screen keeps refreshing and says unauthorized. I need help from ServiceNo...
This step requires me checking sys_properties.list and then change the value to true for glide.db.clone.allow_clone_target. The issue is I need a Target instance as I am learning Cloning in SN. I have looked everywhere I can including the KB Inklin...
I am trying to complete task in the now learning, it is showing me no writable dashboards are available. I have one, but even after sharing it to the created dashboard the report generated by the priority is not letting me validate the task.
I'm Getting error for the roles even though I gave the roles name with correct .The role names which I gave in the task to perform . Can anyone help me with this .
I'm currently looking at the courses and am a bit confused by the wording.On the Implementer track it states, on Practitioner Implementer, "you are a Certified System Administrator (CSA) On the Associate Implementer course it ends with becoming "Beco...
