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Resolved! Newly Reformed Certificate Questions

Hello,I have several questions regarding ServiceNow certifications (such as CSA, CAD, ITSM, etc.).Different sources provide different information, so I would like to confirm the official and accurate details.Could someone please help clarify the foll...

sukyungk by Tera Contributor
  • 1053 Views
  • 7 replies
  • 4 helpfuls

Resolved! Exam Rescheduling

I've scheduled my current exam on 15th November 2025 on webessor, however, since the new platform for scheduling exams is coming up, I'm, unable to reschedule the exam to a future date, please assist on how the same is to be done .

MrigankaSeC by Tera Contributor
  • 1248 Views
  • 6 replies
  • 1 helpfuls

Resolved! CSA Exam Voucher Expired – Request for Reissue

Hello,I completed the CSA course last year, but I didn’t claim my exam voucher at the time. Unfortunately, the voucher has now expired before I could use it.Is there any way to reissue the voucher or allow me to claim a new one so I can register for ...

MagedA by Giga Contributor
  • 487 Views
  • 2 replies
  • 0 helpfuls

Issue completing Task 12 on Human Resources (HR) Fundamentals Simulator On-Demand Course Next Steps

Hi All, I am hoping someone can point me in the right direction. On the Human Resources (HR) Fundamentals Simulator On-Demand Course, Task 12 “HR Reporting and Dashboards creating a report from a list and creating a report from an existing report” us...

Strategic Portfolio Management (SPM) Fundamentals On Demand (Xanadu) lab 3.31 cant create template

hi there, having an issue with lab 3.31 additional project creation optionsim supposed to save the project as a templategoing to details on the project as admin - option isnt available in the more actions menuwhen im impersonating a project manager i...

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List and Filter Task

I am having the same issue as others not getting the task to validate. I have completed it several times and my boss did it once and we still get this error. I have attached screen shots showing each step. I used the List Editor to make all changes. ...

thmccray by Giga Contributor
  • 689 Views
  • 6 replies
  • 0 helpfuls

Platform Analytics Task

Task Description: Create a data visualization to see which Priority has the most active incidents and share the visualization to the Incident Overview dashboard. Task Instructions:1.Navigate to Incident > All. 2.Filter the list so it displays State |...

NukamreddyM by Giga Contributor
  • 617 Views
  • 1 replies
  • 0 helpfuls

Resolved! cannot login to university

Hello. I have been trying to login to ServiceNow University but every time I do the page just keeps refreshing indefinitely. This is the link it shows me:"https://learning.servicenow.com/now/lxp/home?auth_failed=true&id=lxp_landing_home" I haven't us...

GeorgiosS by Tera Contributor
  • 887 Views
  • 3 replies
  • 1 helpfuls

Resolved! Service Now hands on practice

Hello, I'm kind of new to the service now environment. I was wondering how we can get hands on experience with the platform to build some experience making things and playing around with the platform? Can you please point me in the right direction to...

SolF by Giga Contributor
  • 688 Views
  • 1 replies
  • 2 helpfuls