Training and Certifications forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! eBook

Hi community, today's problem is accessing the ebook; my login isn't recognized. I need it to complete the lab tasks. I'd appreciate any guidance.  

pauloconsta_0-1752756876616.png
pauloconsta by Tera Contributor
  • 530 Views
  • 4 replies
  • 3 helpfuls

No response from servicenow support team

I have raised a case for my CSA voucher details. I am unable to use the voucher got after completing the fundamental on demand training. The validity will end if there won't be any respond in next 2 days. The support team is not responding, is there ...

vanchha sahu by Tera Contributor
  • 1693 Views
  • 17 replies
  • 4 helpfuls

Resolved! CSA Exam

2 Questions1. Does anyone have any discount codes or are willing to sponsor me for the cost of the text?2. With the release of Yokahama, will that impact the exam in any way?Thanks!!

aqsingleton by Tera Contributor
  • 616 Views
  • 3 replies
  • 3 helpfuls

CIS - ITSM Revision & Practice Papers

I have my CIS - ITSM exam booked for next week and I was wondering if anyone could provide any advice on any good external resources to utilise for revision. I've completed all the required learning and a lot of the additional recommended content, bu...

Sam_jsyy by Giga Expert
  • 380 Views
  • 5 replies
  • 0 helpfuls

email on the incident form

HelloI'm trying to find out where is this email option on the incident for. where can I configure it? and once I find it, I need to map the short description field on the subject of the email along with the incident number Thank you 

TalitaA by Tera Contributor
  • 562 Views
  • 3 replies
  • 1 helpfuls

What’s the Difference Between Email Parser and Inbound Email Action – Which Should I Use?

Hi Community,I’m working on an email integration for a Security Incident Response use case. I noticed that ServiceNow offers both:Email Parser (with fields like “Email is from”, “Subject contains”, “Destination table", 'Duplication rule ")Inbound Ema...

Resolved! ServiceNow Yokohama CSA Delta Exam

Hi, I have done my CSA Certification on 2nd April,2025. Now it is showing the expiration date as 2nd April,2025 in my Web Assessor Account. Is it Expired now?Do I need to take Xanadu delta Exam or Yokohoma delta Exam?

SravyaT by Tera Contributor
  • 1067 Views
  • 10 replies
  • 5 helpfuls