LeanIX alignment with CSDM 5.0 and APM
Hello Everyone,I am looking for a LeanIX MetaModel 4.0 factsheet mapping with CSDM 5.0 Example - LeanIX metamodel factsheet are ProductApplicationsCapabilitiesDataInitiativesInterfaceIT Components Organisation
Forum Posts
Change the CSA exam delivery method from Onvue to Pearson center
Hello Community, I am writing to request a change to my upcoming ServiceNow Certified System Administrator (CSA) exam. I inadvertently selected the online OnVUE delivery method, but I need to take the exam at a physical Pearson VUE testing center ins...
URGENT: Requesting Case Escalation for Mode Change (Online to Onsite) - Case #CS0622082
Hi Everyone,I am reaching out to the community team for an urgent escalation regarding an active Now Learning support ticket that hasn't been assigned yet. My scheduled exam date is June 19, 2026, which is just around the corner, and I am hitting the...
Resolved! How to check or download the Certificate.
Hi Team, I have completed the Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) certification. But I don't know how to check/view/download the certificate. But I can view the Credly badge but don't know w...
Resolved! Fresh Grad Prep: CSA and CAD Exams!
Hi everyone! As a fresh graduate, I am focusing 100% on passing the Certified Application Developer (CAD) and Certified System Administrator (CSA) exams before diving fully into the job hunt. I'm taking the CAD exam first in late July, and my prepar...
I am unable to reschedule my CSA
I am unable to reschedule my CSA. My exam was scheduled for June 4th. I did not pass and have been trying to reschedule since then.
Resolved! Free voucher CSA exam
Hello Everyone,Is there any upcoming free voucher available for the CSA exam?Thank you!
Unable to Register for CIS-DF Exam – Progress Record Shows Completed
I am unable to schedule my exam. While scheduling exam, when I agree terms and policies, and click on the "Agree and Enroll" button then the following error occurs:"The following error occurred: User is currently enrolled in or has already completed ...
What's an Incident in ServiceNow?
Incident is any disruption in the service/normal operation. An incident can be as simple as a blocker/hindrance caused in the process of implementing any routine operations/services. Examples of Incidents: Unable to access shared folder or driveSome ...
Unable To Find CD Billing
Unable To Find the CD Billing
Resolved! Certification number is not present in Pearson Vue exams
Hi All I am currently facing a strange issue. I cleared my CAD exam one week ago under newly introduced Pearson Vue exam system but found there is no certification number in my certificate. Instead there is only a dash (-) sign showing up. Please see...
Resolved! REGARDING RETAKE EXAM
I Recently completed my CSA and got certified but in CAD with some percentage I did not pass is their any way i can get a help for a free retake or any promotional discount help.
Platform Analytics Dashboard with various tabs disappeared
Hi All, Can anyone help me with the below issue.A dashboard was created in the Platform Analytics Dashboard with various tabs for Incident, Change, Problem, Knowledge, Request . When we looked at the Dashboard today, all of them got disappeared. can ...
Resolved! Next Experience, Navigation, and Access Task
I'm trying to validate the task. Error message: the validation has run into an error, please check that the instance is running and that you set up the task exactly as instructed. Instance is Running, I followed all the steps, Impersonated the Platf...
