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Resolved! PDI selection?

Hello all,I begin my journey today. I wanted to get PDI. Course content I do for CSA is Xanadu, should I get Xanadu PDI or go for latest Zurich? Please suggest Thank you

ZebaT by Mega Guru
  • 2143 Views
  • 7 replies
  • 7 helpfuls

Resolved! [Article] Bye Webassessor, Hello Pearson VUE

As a Servicenow User, please note, all ServiceNow exams will be shifting from Webassessor to Pearson VUE starting November 18, 2025.This is a significant shift in ServiceNow exam policy as it will enhance global accessibility, expand the number of te...

Shruti D by Kilo Sage
  • 9965 Views
  • 17 replies
  • 17 helpfuls

List and Filter Task

 I'm having trouble getting passed the Lists and Filters Task. I have followed the steps correctly. But my validation has been failing.  PFB Screenshot 

SweP_0-1763643449674.png
SweP by Tera Contributor
  • 491 Views
  • 1 replies
  • 0 helpfuls

Resolved! New Configuration Manager and thuroughly lost

I was recently put into a position of Configuration Manager at my company, however I have no experience in the ServiceNow platform. I have gone through the CMDB Fundamentals course, but I feel like I'm lost in every training that I've completed. I un...

jxgulotta by Giga Contributor
  • 1086 Views
  • 3 replies
  • 1 helpfuls

CIS-VR requires now CIS-FD! be aware

Hi all,Please be aware that the CIS-VR (Vulnerability Response) certification exam now requires candidates to hold the CIS-FD (Foundational Data) certification as a prerequisite. I was preparing for the CIS-VR exam and purchased the voucher during th...

Vadim J by Tera Expert
  • 947 Views
  • 1 replies
  • 2 helpfuls

Resolved! Newly Reformed Certificate Questions

Hello,I have several questions regarding ServiceNow certifications (such as CSA, CAD, ITSM, etc.).Different sources provide different information, so I would like to confirm the official and accurate details.Could someone please help clarify the foll...

sukyungk by Tera Contributor
  • 2670 Views
  • 7 replies
  • 4 helpfuls

Resolved! Exam Rescheduling

I've scheduled my current exam on 15th November 2025 on webessor, however, since the new platform for scheduling exams is coming up, I'm, unable to reschedule the exam to a future date, please assist on how the same is to be done .

MrigankaSeC by Tera Contributor
  • 3227 Views
  • 6 replies
  • 1 helpfuls