The Training and Certification team is excited to announce the release of two new Governance, Risk, and Compliance (GRC) courses. GRC: Integrated Risk Management (IRM) Fundamentals and GRC: Integrated...
“Is certification important to your team?” I have always asked this question for as long as I have been a part of training sales, which has been a long time. There are many different reactions to this...
Attend Service Mapping Fundamentals, now available in an on-demand format, to gain in-depth knowledge and practice in configuring and using the ServiceNow Service Mapping application. In this 9-hour, ...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field There is a newer version available for this content: "Rome > San Diego Webassessor blackout period" Hi there, Another rel...
Have you had a chance to check out our Virtual Agent Advanced Topics Series? If you’ve already completed Virtual Agent Fundamentals, Implementation, and Natural Language Understanding Fundamentals, re...
My journey through ServiceNow's Certified Technical Architect (CTA) Program I just recently finished my journey through ServiceNow's Certified Technical Architect (CTA) program. I have seen and heard ...
Looking to take your legal service delivery to the next level? Attend Legal Service Delivery Fundamentals and Implementation, a 6-hour beginner level, on-demand course for implementers, system adminis...
My initial answer to this question is “early and often!” But how does that actually fit into your digital transformation plan? When is early too early? Or is it ever too late for training? And what tr...
I can’t keep up with the rockstar Training and Certification department. They continue to deliver high-quality on-demand content faster than I can write about it! The latest Live Class to On Demand co...
The Training and Certification team is pleased to offer ServiceNow Platform Implementation in an on-demand format. This 10-hour, 8-module course will teach you how to successfully implement core Now P...
Supporting our newly released Citizen Developer training are two new learning quests for Application Developers. Use our ServiceNow Application Developer Training Map to guide you through the courses ...
The ServiceNow Training and Certification organization is extremely excited to announce the launch of our first set of courses covering the core skills required to become a Citizen Developer on the No...
If you wished you could have experienced all the amazing lab content offered during Knowledge 2021, but didn’t have a Knowledge Connect pass, well today is your day! All 35+ awesome Knowledge 2021 lab...
Your next big on-demand learning opportunity is here! The ServiceNow Training and Certification Organization is excited to announce the conversion of another of our Instructor-Led Training courses to ...
So, your company is taking the leap and rolling out ServiceNow enterprise-wide, maybe for the first time ever, or maybe just to introduce a new product line or application. Excitement is growing and t...
The ServiceNow® Business Continuity Management (BCM) application gives your organization the capability to continue to deliver products and services at an acceptable level following a disruptive incid...
This year’s Knowledge event may be different from years past as a fully virtual event but that doesn’t mean you have to miss out on all the fun! The Training and Certification team has partnered with ...
As part of my role as a Training Solution Consultant at ServiceNow, I speak to lots of our clients about their plans to train and enable their users as part of their Go Live with ServiceNow. More and ...
Attend Subscription Management Overview to understand how to manage and allocate subscriptions and how they are used on customers’ production and non-production instances. This 1-hour, beginner-level ...
Calling all Application Portfolio Managers! The ServiceNow training team has released a new course covering APM indicators and scoring where you can learn how business applications are scored. The Ser...
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Zurich Delta Exams: Why They're Worth Embracing
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From zero to CSA: A real and slightly terrifying j...
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ServiceNow University Partners with Credly to Powe...
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ServiceNow Certification Guide: Resolving Profile ...
