The ServiceNow training and certification team is excited to announce our first multi-course path created by experts from the ServiceNow Community. In the newly released path, Localization Expert Seri...
Attend Agent Client Collector Fundamentals to learn how to install, deploy, configure, customize ITOM monitoring in your environment, and integrate the Agent Client Collector with your Event Managemen...
ServiceNow’s most recent release, updating the platform to Rome, happened a few weeks ago and the Training & Certification team is excited to announce the release of our newly updated content in suppo...
69% of certified ServiceNow professionals agree that their certification made a positive difference in their career. That is according to global market intelligence firm IDC. In my last blog, I spoke ...
The ServiceNow Upgrade Essentials path will help you build the important skills for delivering instance changes effectively including previewing upgrades, reviewing skipped records, the Automated Test...
In June 2021, ServiceNow released its first set of courses focusing on building the core skills required to become a Citizen Developer on the Now Platform or an Application Developer that supports Cit...
We are very excited to launch the newly redesigned Risk curriculum in Q3, and part of this update includes our Governance, Risk and Compliance (GRC) Fundamentals training course, which was recently re...
The 2nd ServiceNow trainer to be inducted into the Titans of ServiceNow pantheon, Alex Darby. The GlideFast Consulting training programs are some of the most effective and well known outside ServiceNo...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field There is a newer version available for this content: "San Diego delta exams, embrace them!" Hi there, Another release is ...
Is your organization leveraging the full power of ServiceNow Pro features? Pro features can take your service delivery to the next level with AI-powered self-service and data-driven insights, but you ...
Welcome to a new adventure in learning A new approach to learning is coming to ServiceNow. The Now Learning community-created content program is on the horizon. This is going to be something you will ...
The newly released Hardware Asset Management Fundamentals on-demand course is an introduction to the hardware asset management application where you will learn to set up an effective Hardware Asset Ma...
The Training and Certification team is excited to announce the release of two new Governance, Risk, and Compliance (GRC) courses. GRC: Integrated Risk Management (IRM) Fundamentals and GRC: Integrated...
“Is certification important to your team?” I have always asked this question for as long as I have been a part of training sales, which has been a long time. There are many different reactions to this...
Attend Service Mapping Fundamentals, now available in an on-demand format, to gain in-depth knowledge and practice in configuring and using the ServiceNow Service Mapping application. In this 9-hour, ...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field There is a newer version available for this content: "Rome > San Diego Webassessor blackout period" Hi there, Another rel...
Have you had a chance to check out our Virtual Agent Advanced Topics Series? If you’ve already completed Virtual Agent Fundamentals, Implementation, and Natural Language Understanding Fundamentals, re...
My journey through ServiceNow's Certified Technical Architect (CTA) Program I just recently finished my journey through ServiceNow's Certified Technical Architect (CTA) program. I have seen and heard ...
Looking to take your legal service delivery to the next level? Attend Legal Service Delivery Fundamentals and Implementation, a 6-hour beginner level, on-demand course for implementers, system adminis...
My initial answer to this question is “early and often!” But how does that actually fit into your digital transformation plan? When is early too early? Or is it ever too late for training? And what tr...
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