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Learning Credits

Hello, I had completed my learning course for CSA on the, however  i am unable to find the learning credits. Few more Details from my Profile Your progress - 3,796/5,000 points (76%)  1. Where i can find my learning credits ?2. Above mentioned points...

bvanarse by Giga Contributor
  • 257 Views
  • 4 replies
  • 0 helpfuls

Workflow Studio Fundamental

Hello,  I am taking the Workflow Studio Fundamentals course in SN Unvisersity.  I got to section 8 of 9,  Playbooks.  When I click on Incident Response Demo Playbook to open it, it is read only.  I cannot edit it. 

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tomsinski by Kilo Contributor
  • 987 Views
  • 3 replies
  • 0 helpfuls

ServiceNow CSA Exam Study Guide

Hey ServiceNow Community! I'm very happy to share that I recently passed theServiceNow CSA Certificationexam on my first attempt and answered 59 out of the 60 questions correctly. (Self-deprecating thought: "Okay, which one did I miss?!") But in all ...

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yashkamde by Mega Sage
  • 1935 Views
  • 4 replies
  • 4 helpfuls

Resolved! Suggestion on service now role

Hello Team, I hope all are doing well. I need your expertise/suggestion on guiding me.  I have 3.5 years of experience in the Service Desk domain, working with the ServiceNow tool for ticketing. I am interested in transitioning fully into the Service...

gvsivasaivi by Mega Contributor
  • 2017 Views
  • 8 replies
  • 6 helpfuls

Resolved! Instance Staus turminated

I still have Task 09 to 13 to go but when I turminated Task 09 to redo it it said mine is turminated.I did not know there was the limit number of Lab Instance.Does this mean i can't complete CMDB Health Micro-Certification Simulator (Yokohama)?Thanks...

jihyungkim by Tera Contributor
  • 2918 Views
  • 6 replies
  • 4 helpfuls

Task 9 : Remediate Duplicates

From the work notes of ticket Duplicate CIs deleted:Total number of duplicate CIs deleted: 1Windows Server:acdf75d0e55580107f4486944192a846 state changed to completedonly one  OWA-SD-01OWA-SD-01Windows 2003 Standard Kyle FerriCustomer SupportACME Aus...

hemalathaka by Mega Contributor
  • 1405 Views
  • 1 replies
  • 0 helpfuls