Hello, I had completed my learning course for CSA on the, however i am unable to find the learning credits. Few more Details from my Profile Your progress - 3,796/5,000 points (76%) 1. Where i can find my learning credits ?2. Above mentioned points...
Hello, I am taking the Workflow Studio Fundamentals course in SN Unvisersity. I got to section 8 of 9, Playbooks. When I click on Incident Response Demo Playbook to open it, it is read only. I cannot edit it.
I've tried to complete this tasks but my Correctness tab is way off. What do I need to do to remove those incorrect CI's. Followed the process to delete the newest OWA record but that still shows up as well.
With 2026 around the corner, and AI being a big part of our future (as of now, the robot uprising could take place sooner than anticipate), where should I focus my training.I am currently an Admin, but would like to go into the Development area, and ...
Following on from my previous post, this is the final in a series documenting common validation errors that may be encountered in the Micro-Certification assessment simulator tasks. Rather than providing the exact solution, these notes aim to help yo...
Hey ServiceNow Community! I'm very happy to share that I recently passed theServiceNow CSA Certificationexam on my first attempt and answered 59 out of the 60 questions correctly. (Self-deprecating thought: "Okay, which one did I miss?!") But in all ...
I am working on Task 2 in IT Service Management (ITSM) Fundamentals Simulator (Zurich) and I am stuck at this point: Now that the record has been approved at the request level, we need to approve it at the requested item level.As Matthew Smith, open ...
Hello Team, I hope all are doing well. I need your expertise/suggestion on guiding me. I have 3.5 years of experience in the Service Desk domain, working with the ServiceNow tool for ticketing. I am interested in transitioning fully into the Service...
I attended the exam “CAD - Certified Application Developer - English (ENU)” on Sunday, May 10, 2026 at 12:30 AM IST.During the exam, my webcam video was not visible on the screen, and the entire screen turned completely white. Because of this techni...
In the ServiceNow Administration Fundamentals Lab 2.1.1 Module 2, Section 2. Change the company name, the "Cloud Dimensions" company record is not returned. Am I supposed to add the company, though the lab doesn't instruct to do so. Any suggestion...
I still have Task 09 to 13 to go but when I turminated Task 09 to redo it it said mine is turminated.I did not know there was the limit number of Lab Instance.Does this mean i can't complete CMDB Health Micro-Certification Simulator (Yokohama)?Thanks...
hello,I need to find the files from this : `` Lab 1.2.1: Grant and verify access to applications`` and this one `` Lab 1.3.1 - 1.3.3: Working with incidents.``Can someone support? thank you!
From the work notes of ticket Duplicate CIs deleted:Total number of duplicate CIs deleted: 1Windows Server:acdf75d0e55580107f4486944192a846 state changed to completedonly one OWA-SD-01OWA-SD-01Windows 2003 Standard Kyle FerriCustomer SupportACME Aus...
Hi Everyone, Kindly help on my issue, which I've followed the instructions to configure the CMDB Compliance, set the Audit as active and set others default Desired State-Audit as 'false'. And execute the Compliance Score Calculation. But the validati...
Following on from my previous post, this is the sixth in a series documenting common validation errors that may be encountered in the Micro-Certification assessment simulator tasks. Rather than providing the exact solution, these notes aim to help yo...
