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ITAM Developer Question

Hi Team, I am preparing for the interview for the ITAM developer role. I have 3 years of experience with ServiceNow and  CSA &CAD certified.I need technical scenario-based and theoretical questions and answer for admin & ITAM activities that could be...

DeepakK3 by Tera Contributor
  • 371 Views
  • 1 replies
  • 0 helpfuls

INCIDENT AND MAJOR INCIDENT MANAGEMENT

I am a new developer and trying to wrap my head around Urgency and Impact as it relates to priority.If I was to set the impact and urgency to dropdown with none and set the default value to --none-- would that be considered a customization? The busin...

HaseebR by Tera Contributor
  • 368 Views
  • 2 replies
  • 0 helpfuls

Standard Change Template Issues

Hello, we've noticed a change in the functionality of the standard change templates within the last week or so without any updates on our end, wondering if anyone else is noticing similar issues or have faced them in the past. What's been happening r...

mike_m35_0-1737566775823.png

Standard Change Template Issues

Hello, we've noticed a change in the functionality of the standard change templates within the last week or so without any updates on our end, wondering if anyone else is noticing similar issues or have faced them in the past. What's been happening r...

mike_m35_0-1737566573208.png

Autocomplete a field by verifying the value of another field.

Hello everyone, I have this problem: I want to create a client script that checks the value of a field and, depending on its value, autocompletes another field with the values I specify below. It works this way, but I’d like to avoid using the sys_id...

Garvia by Tera Contributor
  • 337 Views
  • 4 replies
  • 2 helpfuls

Resolved! On submit Client script

HiI am using this on submit client to check the conditions with the concerned script include and to validate and pop up the error message if it matches and abort the submission of request.but this is populating the error message but not aborting the ...

Move Requestor Info from one workspace to another

There is a sidebar tab named as Requestor Information comes in the Interaction Table in ServiceNow Operations Workspace. I want to replicate Requestor Information Tab in CSM/FSM Configurable Workspace. Is there any way to move the functionality direc...

rohanbhatia by Tera Contributor
  • 235 Views
  • 1 replies
  • 1 helpfuls