I know how to move the virtual agent widget. You just go into the CSS of the widget record and mess with the positioning of the button container. However, I recently activated Agent chat with a Service Portal Agent Chat configuration record. Now ther...
Hello Everyone, I have lot of table and each table having the 10 lakhs records .at the time of opening the table it takes more time to the some users. Because of so users can select show row per pages more than 100 .Because of this it takes lo...
I have a data source that has started to fail due to an Organizational change in our file retrieval methods. Our Data Source was pulling a simple CSV file from a Server. That Server has since been put behind a firewall causing the failure, resulting ...
Hi Team, How to Hide Add to cart button on portal if any particular request type selected.
Approvals working with Green button in Service Portal but when open RITM to check details then not When we open RITM to check details and Approve the RITM then we see Error as Update Failed.
In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?A. personal ize.controlB. personal_listC. ul_page_adminD. ui_action_admin
Today the queries received from our HR catalogs are visible to all HR AGs. We want to create a new catalog for employees. Any queries received in this catalog should be visible only to the assigned AG only as they are confidential information. Other ...
our company don't want to use Change Tasks (CTASK) at all. is there an option to disable them completely?
We have a PagerDuty integration facilitates some Incident Management processes. We are seeing that when a ServiceNow Incident, created from the PagerDuty integration, gets the Assigned To field updated to a new person, the PagerDuty Integration chan...
Hi Everyone, How can I put the highlighted oob article search which is there in the standard template Article form in my other knowledge article templates?
Hi Team, I want to show the Approval comments added while approving the task on the task list view as of now I can only see Approval history field which give complete approval history but I want the latest one on the task list view is it possible? Th...
Dear Community, Our whitelisted software is registered in CMDB (cmdb_ci_service table).So, all applications / services registered here is considered whitelisted to be used, and users can deploy them. At the same time we have SAM Pro to discover all o...
Is there a script or flow action?
here in the above table whenevr state is updated to missing we have configuration item field which is referenced to cmdb_ci table in this table some fields like assigned_to etc.. these fields should be made as read onlyi tried ui policy actions d...
Is there any way we can run a report for below data.1.Create a report for Reports not run for 3 months2. Retire reports no longer in use.
