Resolved! insert approval record
if (approvers1.length > 0) { var gr1 = new GlideRecord('sysapproval_approver'); for (var j = 0; j < approvers1.length; j++) { gs.info("Approval 1-"+approvers1); gr1.initialize(); gr1.sysapproval = curren...
Forum Posts
Resolved! BCM Workspace
Hi, There. How can we edit the BCM WORKSPACE.?Thanks in advance.
Validation Regex for Numbers and as well allows decimal values ?
Hi, I have a requirement to create a new regex validation for catalog variable or modify the OOTB "Number" to allow the decimal value also.Need assistance to create a regex validation for number as well as decimal valuesThanks in Advance
Resolved! Mapping the record producer values t a payroll case
I have two fileds in the record producer1.HR representative------>reference value2.Watch list--------->list collector. both of them are variable set values hence mapping cannot be done directly and hence I have to use script.In the backend where the ...
advanced reference qualifier on a reference field?
Is this possible? I am not sure how to go about what I'm trying to do. I want to create a refence field that has only specific choices but I need that choice list to be dynamic based on a "Where something in (select something from other table)" Is th...
Password reset notification ( virtual agent)
Hi Team,Password rest email which are been sent to user on outlook ,should also trigger in msteam virtual agent bot, kindly help in configuring this.
How to display the sum of hours of each incident
Hello,I want to display the sum of hours of each incident since opened to closed but my score won't appear.
Auto-populate assignment groups in the recent selections of the logged-in user
Hi ,I've logged in to the system and I'm creating an incident record. If I click on the assignment group , I want the assignment groups in which the logged-in user is a member to be listed in the recent selections. I will attach the screenshot here. ...
Resolved! Access Dom in email script
Namaste!i was working on an email notification in which i want is that i have two anchor tags one for approve and one for reject i want is that when i click on buttons the requested record gets approved or reject so can anyone tell me how can i use o...
Resolved! Re: Custom Global Tables
I have a requirement that would require a custom table for use in catalog items. The table will store metadata used to drive workflow based on training requirements, owner name for varying rooms, sites across their enterprise. I know it is frowned ...
Configure Branding
While configuring branding I couldn't see the option web client branding under Conversational Interfaces guided setup. Can anyone help me in this pls? Attaching screenshots for reference.
Error while loading the legal portal. " ErrorServer JavaScript error undefined is not a function."
While loading the legal portal I received the below error messagesError Server JavaScript error undefined is not a function.Line number 11 (sys_script_include.94d06ee7db3b04509dd29207db961953.script)Error Failing widget: 'Relevant for you' (6cc836d0d...
Schedule reporting only for Assingment group Manager
Dear Colleagues,is there any possibility to schedule reports that are received only by the Assignment group managers?So when the group manager will change, there is no need to modify the report schedule and still will send the report to the dedicated...
How to prevent users from submitting new change task record?
**submitted in wrong forum by mistake** I need to prevent users from being able to create new change tasks where type = type A, these tasks can only be created automatically when a Change Request is progressed to the Assess state.I have a before inse...
Capture user input from Static Choice and redirect
I am currently working on a Virtual Agent topic in ServiceNow, and I need some help with capturing user input from a "Static Choice" node by enabling the "Conversation Switching" option and then redirecting the user based on their input.Here is what ...
