Sometimes we have Change requests, CR's, that end up not having an implementation. But we did several CTASKs on the CR for the change. Is there a way to close out a change with Complete without implementation? can that be as simple as adding anoth...
I have a FLuxo that I need to create a condition where when the Bot starts the integration if there is no return of 1min the bot sends an information saying is it still there? and wait for another 1 min if there is a whole it is the flow
Can anyone provide steps for creating save as draft ui action for change
Hi All, I want to move one catalog from one domain to another domain. But I am not able to see domain field out there. then how to move
Hi Team, for Security incident we craeted extraction rule to fetch the Mitre attack tactics and techniques to be added to SIR record even category is populated. But as per document https://www.servicenow.com/docs/bundle/yokohama-security-management/p...
Hi All, I want to move one catalog from one domain to another domain. But I am not able to see domain field out there. then how to move
Hi Community, I’m exploring how effectively ServiceNow AI Agents can be leveraged, especially within ITSM... Are there any demo resources or examples I can refer to? Are there any customers who have used this and found this to be beneficial..Any help...
Hello All, Requirement : We want to prevent users with the "View_changer" role from changing the view on the Requestor table—both at the form level and list level—without affecting other tables. However, Admin users should be exempt from this restric...
Hi,I've currently setup several check box on a catalog item to give the possibility to the user to choose several options but I need to reuse a reference field and be able to list values of my field in a "list collector" variable."Question_choice" ta...
I have one requirement. For P1 incidents created with assignmet group 'ABC' - then Incident Communication Plans also should have assignment group as 'ABC' How can i achieve this?
Incident form update work notes "Test" & Related Records select Problem id like PRB000010 and same work notes "Test" should update in Problem record work notes. Any idea share the code
Hi ,I need help on SOW . Whenever the request is created from interaction the contact type field should be set to chat instead of self-service. Can anyone help me understanding where this modification can be done?Attaching the screenshot as well.
Hi All, Service portal do not show approver names when request is submitted using flow designer. But the approver names are displayed when request is submitted using Workflow. Please help
Currently, I have created an after Business Rule (BR) on insert w/advanced script to automatically attach a file to a record based off of the State field changing from New to Work In Progress. It is working but not w/the perfect user experience. Th...
Hi Everyone,I'm working on a ServiceNow catalog item where the user selects a Start Date in the form. This date can be today or any number of days in the future. I want the SLA to start exactly on the date entered by the user( in the start date field...