HI, I have created on change client script to hide particular field based on choice value like if i select 1 then 1 filed need to display if 2 then other two filed need to display like that refer the code .and i have checked task view and catalog vie...
Client Script Code - function onLoad() { // Initialize GlideAjax with the 'callerUtilsAjax' processor var ga = new GlideAjax("callerUtilsAjax"); ga.addParam("sysparm_name", 'getName'); ga.addParam("sysparm_caller", 'Prithvi Ramesh'); ...
Hi,While checking test connection on Microsoft Defender for End Point Service Graph Connector u, we are getting below error. 1. Error:Unable to make a connection to Defender API call. Please check your credential configuration. Check system log for ...
Hi All, I'm configuring a custom greeting for a Retail customer that wants to shows different setup topics based on their user's location type (Store/Corporate/Warehouse). I'm trying to use the Advanced Condition mode and I have written the following...
Hi Team , Need to show only Assignment Group whom I am part of for the Story Table.We have a Assignment Group (inherited from Task) , if logged in user is from Group1 with 3 Group Member , He/She can only change for his group and not to other group....
" Enter an account or consumer in customer order " error while selecting a product offering from the service portal. I am currently building a portal for SOM i.e. sales and order management for telecoms and needed to display the product catalog for u...
hi would anyone be prepared to share the recommended approach to restricting article updates to authors or those with the knowledge manager role? As I understand it this isnt provided out of the box. Thanks!
Hi, How to create service account to call API. I need to create service account to call API an read all records from catalog item. There is catalog item called 'ABC' and I need to read all records from that table and that record are stored in one ta...
Hi, all Today, I am working with the "Auto-populate" tab while creating a variable. I am using this feature to reference a field on my sys_user table, User Type. This is working as intended, with one exception. When the field is auto-populated on my ...
Hello,I'm working in virtual agent.My requirement is to change or edit the written at the search bar above the virtual agent topic list.How can I do that.Instead of 'Start typing to filter the list of topics below...' written I want to add sentence....
Hi experts,we have a requirement to create and train clustering solution in Predictive intelligence.Question: After training, how user/ agent would access the clustering solution. Would they open access from backend like admins do?
ServiceNow says I am over allocated in my Business Stakeholder licenses. The count I have is 18. Can any advise me on what the sn_incident_comments_write role tracks. My guess it shows how many comments there are and not individual users. Instan...
Hello, I have created a new mrvs with multiple variables and restricting mrvs to single row. I have a variable "total cost" inside mrvs. Once that variable is updated with data and click add button need to update same value in out side mrvs variabl...
Hello, Can anyone please help me on this. In the change request if we see in related list tab there will impacted ci/servicestab. If user will add any configuration item the approval should get trigger to support group of the ci.Need to design in flo...
We have a requirement to make "Meta" field editable to "Item Owner" (custom field). There are two existing write ACL on sc_cat_item.* 1. which allows catalog_admin and catalog_manager role user to edit all fields on the form2. Another ACL having "cat...