Service Operations Workspace - Gray box displayed next to the Incidents assigned to you.
Service Operations Workspace - Gray box displayed next to the Incidents assigned to you. In Xanadu it's showing Undefined. Any idea on this fix.
Forum Posts
Resolved! Bulk upload pictures into individual assets
Hello! We have a need to upload pictures to our assets. Each asset will have a unique image. How can i bulk upload each image for each asset? just as an attachment
Outbound REST Call fails with "Session contains no certificates - Untrusted" No MID Server!
Hi Team, this might be a bit of a unique issue but maybe someone has an idea. Requirement: I need to access a webservice that is not public.The webservice runs in an azure environment and is accessible within the network via http. What we did so far:...
Flow Designer Apporvals based on Requested For Location
Im trying to create a condition within a flow that will check the "requested for" field on the request for the users location and if it matches a list of locations then create an approval.
Delegated User cannot view Assignments / Approvals (Need to manually find the record)
Hello experts, need to seek your kind advice for this issue we are facing as I humbly cannot locate the same problem/article in Community. The issue:Delegate Users cannot view task in "Assignments" / "My work" / "Approval" tasks. Kindly note that the...
Notification body
i want to populate SCTASK number and work notes and i have variable type list collector what user select that variable data push into notification body. please anyone of them help me for this requirement.
SG-Tanium Graph connector -Error
Hi All ,I am running the SG-Tanium hardware & software data source . I am getting the below error. Please assist . I cleared all the records from the staging tables and re-ran the Tanium Job (SG-Tanium Hardware and Software). The error message is as...
How to add calendar variable which will show +6 days value
Hi, I need to add a calendar field variable in a catalog item which should auto-populate for 6+ days value from current time excluding Sat and Saturday. How to achieve this? Jim
Catalog Builder will not open record producer
I have a record producer with 2 user reference fields, catalog builder created it but then when the customer requested some changes, it would not open in the catalog builder. It does open as a record producer. Does anyone know how to get it to open i...
Resolved! Change Request: Populate Category and Subcategory fields by Client Script
Hi guys, how are you?! There are 2 Changes: "Emergency" and "Normal" I need only the NORMAL fields "Category" and "Subcategory" to be populated. Both are in the Global scope, but I need it to be only for "Normal", so I would like to know ifit is poss...
Resolved! How to attach file same as OOB table api in postman from scripted web services ?
Hi, Can we able to attach a file from the postman same as OOB table api from the scripted web services ?The below screenshot is of the sending attachment by using the OOB table api. But for the custom scripted web services, we are send request in JSO...
Catalog item
You have been asked to configure a form so an employee could order tablet and select the standard accessory options to purchase with it. These standard options are: carrying case, screen cleaner, tablet stand, and screen protector. What approach woul...
List
What action will allow you to personalize layouts of columns in a list?A. Context Menu > View > PersonalizeB. Click Gear Icon > Personalize window options > Select the appropriate columnsC. Select the column to be personalized and right at the header...
List
A colleague wants to rearrange the columns on their My Work List. Once the user has navigated to the list, where should they navigate to select and arrange the columns?A. Right click on any column header, Context Menu > Configure > List LayoutB. Clic...
Policies
A customer requests the following data quality measures be added:✑ Incident numbers should be read only, on all lists and forms, for all users.✑ Short Description field should be mandatory, on all records, across all applications, on Insert.Which typ...