Hi All, In test environment, priority value is automatically set to 5 when a new incident record page is opened.It is showing as 4-Low in Dev and PROD, but not in test.I have checked the default value which is set to 4. Any suggestions on how this ca...
Hi All, approve and reject button is not visible in the workspace while taking the ticket in the PDI workspace.Can anyone help me Thanks ,Chandan
Hi All, Can anyone help me why Kiosk value not showing empty in the location kiosk workspace in the PDI. Thanks ,Chandan
change_request Hi all I am traying to automate a Change Request Form, but in the test Case I am asked to make some changes in the "Fill Out Risk Assessment". I tried retrieving the components (UI) but in the list only the "close" and "submit" button...
Hi,Can you please help me with the task?Go to AI Search > AI Search Index > Indexed SourcesReview the default indexed sources- Confirm/edit Child Tables- Set a "filter" attribute for each Indexed Source to index only those tables/records you plan to ...
I want to delete a record under conditions ( in the business rules) how to pass the record id to the event ? thank you
I am trying to trace down this activity log:I have found that the log is indirectly triggered by this business rule:Where can I look in SN to view how the log was made? Edit: I almost forgot! This only happens when editing the related list of the ch...
How to hide reference (i) icon for a field on Workspace, when the field is read only.
I've created a custom form named "Order Laptop" in ServiceNow. I'm interested in knowing if there's a way to retrieve the URL of this form directly from the ServiceNow Mobile App.If such a feature exists, could you please provide me with the necessar...
Hi !I'm currently using the ServiceNow SPM module and I wanted to know two things :1/ can I change the planned start date in my planning ?2/ how are the approved start dates calculated ? Can me modify them by hands ? Can someone help me please, Thank...
Preview available for the location field of the type reference field on the cmdb_ci_ip_router table, but it is not showing on the form field?
Hi All,I have configured a workflow with custom workflow activity to remove user to a AD group. Workflow shows error,{"result":"failure","error_message":"(& (objectClass=User) (samaccountname=TA1)) could not be foundcan anyone please help.Many thanks...
Hi, I have a requirement in atf to set the date field to be always in future using server side script .How can we achieve this ? Thanks , Tiasha
Hi,I want to build the relationship report in ServiceNow which should display atleast 3 levels in the report. How we can achieve it.
Hello All, Can anyone please help me how to acheive this. i need to store diierence of actual end and actual start field value in total onhold time. It is giving 1 hour 10minutes and 06 second.But it should give only 10 min 06 second. Can anyone plea...
