Hi All, We have a job which triggers an event and sends notification to users who have not logged in from past 2 months.I want to trigger an event only if there are users present, else an email should not be triggered.How we can achieve this.Below i...
Hi all, I am trying to click a form link using ATF but I am unable to do so. I tried to click on the link using "Click Component(Custom ui) but it is not reading the link. How do we do it ? PFA the picture of the form . I want click the link named "P...
My coding skills are not very good, and I sincerely apologize for any shortcomings.I am currently learning and have some ideas I would like to ask the community about:On my Employee Portal interface (OOTB), the virtual agent icon is displayed by defa...
I want 2 catalog items available to users without logging in ie external users. I have SSO enabled for the instance. IS there a way to set up for any non ServiceNow users to access these. We are not on Portal yet and using service management .
how to check on change_request table which flows are written just like business rule we check?
Hello Community,I am trying to configure a custom search source in Global Search, and I need some guidance.Current Behavior:When I search for a case number in Global Search, it returns the request record (since the case is linked to the request via t...
I have created a report. I want that only users with a particular role should be able to able to read that report.How to achieve this funcaionality.
1st field is of type reference -> name_of_application_service 2nd field type is of list collector where I have applied the reference qualifier ->javascript: new CIvalueretrieve().getCis(current.variables.name_of_application_service); In the be...
Hi there,My clients are having a usability issue with our VA when interacting with it via the configured Teams channel. Most of our topics have a static choice or boolean input required at some point. Through the web client, this displays as a select...
I'm seeing following error in ServiceNow data source import set execution log. Data source is using JDBC connection through MID server. MID server is up and running. I'm not sure if this is a credentials issue and if where I need to change the servic...
Suppose in incident table, there is one record which has 5 attachment and i want to copy a single attachment from that record to any problem record of problem table. How can we achieve it? through business rules?Thanks in advance.
I had tried referencing the create user step with @FIRST LAST , @ email , Even I had tried hard coded values as @[first last] and @ first last .But nothing worked out.
Hello Community, As im fresher in servicenow technology and i have CSA certification also but as my drawback i don't no how to prepare for interview like servicenow admin or developer.if anyone know the roadmap please help me.Thank you
@Ankur Bawiskar @Community Alums @Sohail Khilji or anyone please see the screenshot after selecting feedback it is again asking me to provide feedback one more time help me where can I do the customization
