Task is to create a related list of problem on a incident.form. Than wirte a script for the below scenerio...When create a problem from existing incident than it should copy the data of all the incident fields which are common in both incident and pr...
Is it possible customize the related search of the incident to see all language articles for specific group and the same behavior for esc portal, native ui contextual search&SOW.Additionally, specific group users needs access for all knowledge articl...
Hi All, We are exploring to achieve a requirement wherein we need to 8 hours minimum per day and 40 hours per week. Also, there would be multiple timecards in a single timesheet. We were able to customize to achieve 40 hours per week however when we...
Hi All, I need the course details or info for CAD and ITSM CIS in ServiceNow learning. Thank you in advance. Regards,Abhilasha G T
Hi, has anyone worked on creating multiple RITMs based on data from MRVS using Flow Designer & not via Workflow. I have tried to create record & also Submit Catalog which haven't been quite fruitful as expected. The ask is as below. Thanks in advance...
I am working on a development instance in Xanadu and trying to import Assets, to create Assets and cmdb items. From documentation it tells me that it does not auto create models, however, when I import my assets, it automatically creates product mod...
I want to find Duplicate/Similar Incident from all open (i.e. Active = True) incidents. I've created a Similarity Definition.I've attached a screenshot also. I've set the threshold Value at 75.Now I want, if I raise a incident, it would check and ana...
There is two same email send at same time to the user. I have checked BR and I have checked notifications as well. Is there anything else which can be done in order to find the bug.
if (approvers1.length > 0) { var gr1 = new GlideRecord('sysapproval_approver'); for (var j = 0; j < approvers1.length; j++) { gs.info("Approval 1-"+approvers1); gr1.initialize(); gr1.sysapproval = curren...
Hi, There. How can we edit the BCM WORKSPACE.?Thanks in advance.
Hi, I have a requirement to create a new regex validation for catalog variable or modify the OOTB "Number" to allow the decimal value also.Need assistance to create a regex validation for number as well as decimal valuesThanks in Advance
I have two fileds in the record producer1.HR representative------>reference value2.Watch list--------->list collector. both of them are variable set values hence mapping cannot be done directly and hence I have to use script.In the backend where the ...
Is this possible? I am not sure how to go about what I'm trying to do. I want to create a refence field that has only specific choices but I need that choice list to be dynamic based on a "Where something in (select something from other table)" Is th...
Hi Team,Password rest email which are been sent to user on outlook ,should also trigger in msteam virtual agent bot, kindly help in configuring this.
Hello,I want to display the sum of hours of each incident since opened to closed but my score won't appear.
