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Catalog form

If we are searching for a catalog form in search bar we can see the form but if we are following the proper navigation path the catalog form option is not there. Can anyone think of a reason or solution?

SakshamB by Tera Contributor
  • 337 Views
  • 3 replies
  • 1 helpfuls

Hi All

I Have one question Related to User table. Whenever add new user In User table automatic Raised Request . Please suggest & Provided code   Thanks

basha shaik by Tera Contributor
  • 298 Views
  • 3 replies
  • 2 helpfuls

Have to add condition in reference qualifier.

I have created this query ''javascript: if(current.variables.assign_to_self == 'Yes') new global.ITWorkRequest().assignmentGroup(current.variables.requested_for);'' in my reference qualifier for getting the groups in assignment group field. Now...

SLA is not attaching to the incident

Hello Experts, We have integrated Slack to ServiceNow, whenever a post is created in a slack channel it would create a incident in ServiceNow.However, The SLA is attaching to all incident tickets except Slack incidents.The incident channel is creatin...

Chaithu3_0-1722608193185.png Chaithu3_1-1722608230802.png
Chaithu3 by Tera Contributor
  • 752 Views
  • 7 replies
  • 0 helpfuls

Okat SSO Integration

Hi everyone,We completed the Okta SSO integration, which updates user records(Okta provisioning)  and uses SSO. Thus, everything is operating as it should, but I'd like to know where the records are being updated. I understand that we set up an OOB c...

Resolved! Change Management process workflows (diagrams)

Can anyone provide the image/diagram of what each workflow model looks like?  Emergency, Normal, Standard, Unauthorized... We do not have the product available to us yet, and I am a visual person and would like the images to refer back to as we work ...