The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Virtual Agent forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! client controller is not working

when i added $scope in the client controller for my existing code is not working the existing and $scope code,  what is wrong in this ? my exiting code :(used to pass the input values from cline to server side)    c.passvalue = function(checkStatus) ...

hemantnh by Tera Expert
  • 461 Views
  • 1 replies
  • 0 helpfuls

Not able to publish custom NLU Model

We are facing issue in publishing custom NLU Model. We have added utterances and vocabulary in NLU but at the time of publishing it is not getting published. Publish button is not working. For example: Whenever we are adding new language in the exist...

HardeepSingh_0-1722674353856.png

Dynamic translation Issue For Agent Chat

We are facing an issue in dynamic translation for Virtual Agent in Agent Chat. We have configured everything like plugins Dynamic Translation For Agent Chat etc. and enabled in Conversational Interface for Agent Chat and Virtual Agent Both. There are...

HardeepSingh_0-1722672876029.png HardeepSingh_1-1722672923602.png HardeepSingh_2-1722673054089.png

Put name in outbound Email from ServiceCat form

I have a servicecatalog form that captures a name by picking from sys.user. I need to put that name into a task Email. I have these steps in my flow - when the Email is produced from the second step, the name come out in long code   

johnrob18_0-1723041830050.png johnrob18_1-1723042010768.png
johnrob18 by Giga Guru
  • 546 Views
  • 6 replies
  • 1 helpfuls

UI Action in the relatedList

Hi Team, I created a UI Action to appear as Contact Relationship related list . But I want this to only show on related list on Customer Contact table . Its also appearing on all the tables which has Contact Relationship as related list.Can we just r...

Ankur20_0-1723112159793.png Ankur20_1-1723112404362.png Ankur20_2-1723112482376.png

Change field color in service portal incident

Hi, I have a "priority" field in my incident form, that changes according to other fields. I want to add color, so that when priority is high the field will turn red, and the same with the rest of the priorities.I think I need to add something to the...

Multi select reference record

Requirement: New field XYZ should refer to table1 and should be able to select multiple record.Table1 contains two field 'Name' and 'Number'.(dictionary display TRUE is on 'Name' Field only). currently configured field XYZ as LIST datatype.Is it poss...

Simona3 by Tera Contributor
  • 217 Views
  • 1 replies
  • 0 helpfuls