Resolved! Make a variable field mandatory when the catalog task STATE changes to 'Closed Complete'
What will i use to achieve this, is it Catalog client script or Catalog UI Policy?
What will i use to achieve this, is it Catalog client script or Catalog UI Policy?
Hi Team, I have the requirement where customer wants to have the report that displays the data on yearly basis and also when we the year is selected, it should allow users to select months too to be able to view the data dedicated to that particular ...
while adding the group member, system is throwing Job to add or remove role(s) from user(s) of group has been queued?why?
We are having issue while migrating the NLU topics to LLM , getting stuck at below screen. For example :Copilot Chat ErrorTrouble Connecting to NetworkReport an IncidentThank you for your support. It will be really helpful!
How to send attachments in the notification in flow desginerAdd Products
Hi all, I am seeing this Security Attribute while working through my skipped updates for the Washington upgrade. I can't find any breakdown of the Security Attributes - UserIsAuthenticated. I am assuming this just means that the user is signed into...
Hi All - we are planning to do the migration from JIRA and Confluence to ServiceNow, i would like to know if anyone has completed it in past and any suggestions, lesson learned, how to start and where to start planning it.
I have a notification running on sysapproval_approver table. I want to display a section in the email onöy when the approval is related to a RITM. Fields I want to show in the notification:Item (cat_item on RITM)Requested For (requested_for on RITM)a...
Hi Everyone, I want to auto-submit a Record Producer in ServiceNow without using the REST API Explorer. What are the possible approaches to achieve this? Any suggestions would be appreciated.
I am working on requirement to create new sc_task from a workflow and have checklists on it. How can I do that? I tried to create a checklist and save it but that is associated with an item. which table holds the template I saved the checklist using ...
In the variablesubject_person, the field is supposed to show a list of users according to the query defined in the script (see attachments). Normally, the reference field should display all users matching that logic.Instead, when opening the Catalog ...
A Scheduled Data Import runs successfully when executed manually using Execute Now, but it does not trigger automatically based on the configured schedule. The import is active and scheduled correctly, but no Import Set Runs are created at the schedu...
Hi Everyone,I have a Record Producer for creating an Incident. In this form, I have two reference fields:Service Offering (service_offering)Configuration Item (cmdb_ci)My requirement is:When the user selects a Service Offering, the Configuration Item...
“Right now, when an incident is resolved or a request is closed complete, the survey notification is triggered.” Notification content <You have a pending Customer Satisfaction Survey.Please take a moment to complete it — your feedback helps us improv...