Hello Teamsys_user table have some uers who has two profile with same name one with normal user id like 123xxx and other profile is with hyphen userid like aba-234 user are login servicenow with normal user id .in a catalouge item one varible need to...
Hello,i have a problem in all of my instances.playbook just randomly stops. It does not get triggered. we can have hundreds or thousands of playbook executions but then i randomly stops executing. when we inactivate then activate the playbook it star...
Hello Dear community, I'm facing a challenge in inserting a record in global(default) scoped table. Here is my flow, where I felt stuck, I'm making a call to third party application through REST call and need to log the response in the global scoped ...
I want to modify the predefine texts which shows "You currently have x open issues" .
When user submits record producer then user should see same record producer form with all submitted details. It should not redirect to any other native or portal page. Please Help
Could someone kindly provide a detailed explanation and step-by-step guide for creating an on-call schedule template for a 6-person rotation? The schedule details are as follows:Weekend Coverage: 24-hour on-call shiftsWeekday Coverage: 5:00 PM - 9:00...
I have a record producer in the customer service scope where in the attachment attached to that record gets mapped to sys_attachment table which is in the global scope i am getting the cross scope error for which i need to create a cross scope privil...
i want to call script include in filter , how to do this ? pls provide the solution
I want to add a custom logo on the center of the header of the service portal.
business_app is variable selected on form name to display on formlookup it_application_owner name from cmdb_ci_business_app table javascript: new RequestUtils().getAvailableBusinessApp(current.variables.business_app); This is where I need hel...
Hi,I am trying to pass a variable value into scirpt include and set default value.i have 3 variables:var a(reference field)var b(reference field)var c(reference field) var b will be populated based on var a and var c will be based on b. I used auto-p...
Can we add multiple indicators in same analytics HUB.
Hi, We know how INC reassignment counter works.We have a requirement here that the counter should display the number based on group assignment sequence and not the latest counter number. i.e if an assignment group is changed 5 times, the reassignment...
trying to buildup a catalog item using script include where when user put the value for example "serial number" it will give the error that serial number is already exist writing client callable script but stuck to build up a logic any help ?
I want to remove Out of the Box things like order guide details, quantity, price, total $ etc from the submit section of the Order Guide in Service Portal.