fire an event with business rule
I want to delete a record under conditions ( in the business rules) how to pass the record id to the event ? thank you
Forum Posts
Where is this Activity Log coming from?
I am trying to trace down this activity log:I have found that the log is indirectly triggered by this business rule:Where can I look in SN to view how the log was made? Edit: I almost forgot! This only happens when editing the related list of the ch...
How to hide reference (i) icon for a field on Workspace, when the field is read only.
How to hide reference (i) icon for a field on Workspace, when the field is read only.
Obtaining Form URL in ServiceNow Mobile App
I've created a custom form named "Order Laptop" in ServiceNow. I'm interested in knowing if there's a way to retrieve the URL of this form directly from the ServiceNow Mobile App.If such a feature exists, could you please provide me with the necessar...
Can I change the planned start date ?
Hi !I'm currently using the ServiceNow SPM module and I wanted to know two things :1/ can I change the planned start date in my planning ?2/ how are the approved start dates calculated ? Can me modify them by hands ? Can someone help me please, Thank...
Preview available for location field of type reference field on cmdb_ci_ip_router table?
Preview available for the location field of the type reference field on the cmdb_ci_ip_router table, but it is not showing on the form field?
AD Group - Workflow activity error
Hi All,I have configured a workflow with custom workflow activity to remove user to a AD group. Workflow shows error,{"result":"failure","error_message":"(& (objectClass=User) (samaccountname=TA1)) could not be foundcan anyone please help.Many thanks...
Resolved! ATF - server side script to set a future date always.
Hi, I have a requirement in atf to set the date field to be always in future using server side script .How can we achieve this ? Thanks , Tiasha
Relationship Report
Hi,I want to build the relationship report in ServiceNow which should display atleast 3 levels in the report. How we can achieve it.
Resolved! Difference of two time type field need to store it another time type field
Hello All, Can anyone please help me how to acheive this. i need to store diierence of actual end and actual start field value in total onhold time. It is giving 1 hour 10minutes and 06 second.But it should give only 10 min 06 second. Can anyone plea...
Trying to see changes to a particular CI field for a subset of CI's
Hello community, I have a requirement to get the history of changes to a particular custom CI field (u_patch_window) for a subset of CMDB CI's (name contains WUSA and update within last 60 days). I have learned that I can filter the sys_audit table t...
Service portal - Widget issue
Hello Team , I am facing issue in resolving spacing issue in service portal widget.Have tried changing the HTML & CSS code multiple times to fix the spacing issue but no luck .My requirement is to avoid the empty space that is getting occupied withi...
URGENT pleasee: Is port opening needed for ServiceNow Ansible via Ansible spoke
Hi Experts' We have license for ITSM Pro and have 'Ansible Spoke' available . This is for ServiceNow to Ansible integration. Q: Do we need to open ports for this communication. Ideally may be I am wrong here it is https 443 and yes port has to be ope...
Business Rule to close universal requests when the primary ticket is closed
I need a business rule to close universal requests when the primary ticket is closed
service catalog
Hi all,Below is my requriment i have already create a function in script include and catalog client script but it is not working as expected below i share script and screenshots Update the oneCatalogUtils Script Include to add a new function verif...
