Discovery Agent
Folks , How do i check if any serviceNow discovery agents running on our Infra and app estate?
Forum Posts
Employee Center - Activity Configuration
I'm looking through the activity config for Employee Center and I can't figure out where the card layout on primary items comes from. In my instance there's no buttons to approve or reject directly from this widget:
business rule
hello teamin ritm page when change request state is closed in ritm form one field like ritm1 need to visible.
Client Script
Hello Teamsys_user table have some uers who has two profile with same name one with normal user id like 123xxx and other profile is with hyphen userid like aba-234 user are login servicenow with normal user id .in a catalouge item one varible need to...
Playbook stops running randomly
Hello,i have a problem in all of my instances.playbook just randomly stops. It does not get triggered. we can have hundreds or thousands of playbook executions but then i randomly stops executing. when we inactivate then activate the playbook it star...
Unable to insert a record in a global scoped table from scoped application script.
Hello Dear community, I'm facing a challenge in inserting a record in global(default) scoped table. Here is my flow, where I felt stuck, I'm making a call to third party application through REST call and need to log the response in the global scoped ...
Resolved! How to modify how Virtual Agent is pulling in user's open incidents.
I want to modify the predefine texts which shows "You currently have x open issues" .
Record Producer Nevigation page
When user submits record producer then user should see same record producer form with all submitted details. It should not redirect to any other native or portal page. Please Help
Request for On-Call Schedule Template Assistance
Could someone kindly provide a detailed explanation and step-by-step guide for creating an on-call schedule template for a 6-person rotation? The schedule details are as follows:Weekend Coverage: 24-hour on-call shiftsWeekday Coverage: 5:00 PM - 9:00...
How to create cross scope privilege from global to customer service
I have a record producer in the customer service scope where in the attachment attached to that record gets mapped to sys_attachment table which is in the global scope i am getting the cross scope error for which i need to create a cross scope privil...
script include
i want to call script include in filter , how to do this ? pls provide the solution
Add a image at the center of the header on the service portal
I want to add a custom logo on the center of the header of the service portal.
retrieve and display product owner name from the business app that was selected on catalog form
business_app is variable selected on form name to display on formlookup it_application_owner name from cmdb_ci_business_app table javascript: new RequestUtils().getAvailableBusinessApp(current.variables.business_app); This is where I need hel...
current.variables.abc value passed into script include is undefined
Hi,I am trying to pass a variable value into scirpt include and set default value.i have 3 variables:var a(reference field)var b(reference field)var c(reference field) var b will be populated based on var a and var c will be based on b. I used auto-p...
Multiple Indicators in same Analytics Hub
Can we add multiple indicators in same analytics HUB.