Hi Community, I have a requirement, in catalog form there is variable set in that there is 2 fields called common_vars_requested_for (reference) and common_vars_also_notify (list collector) both refers to user table. When a user name is selected in c...
I'm developing a button for the Mobile Agent that when an incident is closed you can download the PDF for signature. Current function for Incident's form view. function onClick(g_form) { g_modal.showFrame({ url: '/ui_page.do?sys_id=ed3861854...
I have a question about data labels not showing on bar graphs. One one, all the stacks have a data label, yet on another graph, some don't. Both are configured exactly the same way. Is there a way to force it to show all the data labels? I have an ex...
HI Community, I have a requirement, need to populate the manager details in Is manager (list collector) field when the form is loaded.In the catalog form there is variable set field named Requested for in that field when user opens the form in portal...
After downloading a PFX Certificate and attempt to install the Certificate, an error is presented stating - 'This file is invalid for use as the following: Personal Information Exchange''When same Get API call is executed from Postman I am getting pr...
function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var sysid = g_user.userID; //get current user sysid var ga = new GlideAjax('global.Check_user_group'); //script include name...
Hi All,Im wondering if this is possible. And how I can achieve this!I have created a order guide for a new user – it has 3 different calalog options depending on what they select. Once the order guide is submitted –It creates the request, once approv...
Hello,I would like to make Highlighted text visible in "My instance" like what it displays in the "PDI instance". (ref. screenshots). Currently it appears in My instance but the text colour is not visible.Can someone please guide me on this part? Tha...
Hi all need help on the below requirement 1. Manager - needs to see all the groups and the users which he has membership and also the records to the type(custom field) which he has accesssay for sg. a group has a type tagged as B, C and even if the...
Hi, I am trying to give the functionality to an end user to update a date field on their exisitng RITM record from the portal. The green button opens a modal for comments and when that is submitted it updates the record, but I have a problem with the...
I'm trying to colour a field when it has any value in it. I've tried using Styles, UI Policy, Client Script but I can't get it to work. Here's what I tried in client scripts: function onChange() {var fieldName = 'caller_id'; // Replace 'caller_id' wi...
Hello,I would like to add a form that includes the variables as they appear in the RITM (for example: refer to the attached picture 1), so that it is also available in the catalog task from SOW.P.S.: I did add the Variable Editor, but it didn't make ...
Lets try to understand real time scenario, Suppose you have requirement to integrate slack with ServiceNow So that it automatically creating an incident in ServiceNow when a customer sends a message on Slack. So first you need to check Technical ...
Want to change the label on the Knowledge Import Library page back to 'Knowledge Base'Some has changed it to 'Resource Libray' and would like to change it back to 'Knowledge Base'
