Removing Overrides in SLA
Hi all Please let me know how to 'remove OVERRIDE done to SLA'.?
Forum Posts
Resolved! Visual Task Boards - Multi Select Cards
Hello,Is it possible to select multiple cards at once to drag and drop them to a new lane? My goal is to assign multiple incidents at one time to the same user.I saw a post with this same question from 5 years ago (the answer was no) but haven't seen...
How to rollback update sets (DEV-System)
Hello everyone, how to undo an update set on the development system. So undo the changes. BR
Custom field value is not populating in List View but populating in Form view
Hi All, For a kb article, the custom field is populating data in Form view, but not in List view. Kindly suggest some solutions. Thanks
does sys_audit table captures the records from database view?
Hello team, I want to know if my database view records are getting captured in sys_audit table. can anyone please let me know how to check it. i also want to know what are all the tables are being captured in sys_audit table.thank you in advance.
I AM unable to set the future date is only one day in catalog item
I have one date field (Accept date) in that we will need to select only one future date (like, today is 20 when im doing this i can able to select only 20 or 21) if i select after this date, 22,23, like this alert will trigger for that i write a onc...
Reg: Receive "Site Created" Notification
Hi All,Can you help me how i need create Notification to the Manager if Site was created.
Urgent support-Mutiple approvers for a catalog item
Hi All, I have a scenario where, 4 approvers are there for a catalog item1)All 4 are part of same assignment group2)All 4 have to respond either approve or reject3)If anyone rejects it should wait for others to respond and finally the request should ...
How to compare records within the same custom table and update a reference field.
Hi Team ,Is there any script that can be written to compare records within the same table.I have got a custom table that has records belongs to the year 2023,2024 and the problem is in the records that belong to 2024 ,there is a reference field call...
HI All
Hi All, my question is related to workflow if else conditioni have two Fields1. date field2.days_count two days diff is days_countso 0-5 days goes to Approval user managerremain days goes to Approval another User Please give me best code Thanks ADV
HI All
HI All, I Have Created one Field that is Due Date Fieldwhenever 0-7 goes to user manager Approval8-infinite days goes to it manager Approval how to Develop this code in workflow use if-else code Please suggest me Thanks ADV
Transaction has been cancelled while running the fix scripts
I am running fix scripts of around 25000 records for removing the user ids from the user table. but when i tried to run it. after updating 200 records. the pop-up message came. such like: "the transaction has been cancelled. unable to download data ...
Is there any news ServiceNow will provide the free Voucher to write an exam in this year?
Hello all, is there any news ServiceNow will provide the free Voucher to write an exam in this year?Please let us know if you have any news.Thanks in advance. Regards, Naga
'Actions on selected rows' not working after refresh in My Approvals page.
Hi everyone!In client's environment, the client is able to select and Approve/Reject multiple items pending for their approval in the My Approvals page using Action on selected rows tab when the page loads for the first time. However, after the page...
