Hello, We have users who have the same name, but different middle name. When the manager submits a catalog item in the Next Experience UI or the Portal and they need to choose the Requested for, we want them to be able to type in the first name and l...
I have a request to grant whoever is on the watch list for a specific record access to view the RITM record. OOTB only the requester can see the request and request item. The watchlist varies based on the request, what is the best way to achieve th...
HI All, I Have try to this Value 'com.glide.cs.enable_link_unfurling' true to False. ACL is on the Filed How can Remove the ACL this Filed
I have created a number of service catalog pages.Created an execution plan to create tasks.The execution plan tasks need to be triggered by variables and need to contain information obtained in variables from the forms. How can I achieve this?
Hi, To access any page created in UI builder minimum which role user should have?based on my understanding, it looks like canvas_user.Is there any other role can be used? or We can handle this by creating ACLs Thanks,Aman
i tried to clone the walkup experience check in page, it is is not displaying properly any tips on how to fix it ?
When i tried to create a ticket from record producer, ticket is generating with blank caller id
I want to create a report in service now which shows 5 fields for all the services present. the fields are average response time for all the incidents for that service. same goes for average resolution time, total ticket count, average on hold time, ...
Hi, I have an Checkbox filed called "Required_Action" in sc_req_item form. The filed gets read-only(noneditable) after tickets gets closed. Now, I want to make it field Editable irrespective of state, If logged InUser is part of the ritm assignment g...
I am trying to generate a PDF where I use the uploaded template for the first page, and then I repeat the second page as many times as needed to fit the amount of data I provide. I am open to an HTML template if that's what is required, but I have a ...
Hi All, I got assigned an enhancement can you help me with that how to proceed?To manage the Contingent Worker Extensions efficiently, we need better process. In few cases, a manager has multiple resources that need to the extended(around 20) or rev...
I have created a service request form, with a variety of varaibles. I have also created an execution plan to create REQ/RITM/Tasks to fulfill the request. I need to be able to pull values from the form into the RITM and subsequent tasks. Is this poss...
please help to me how to this error solve in Virtual agent in my PDI subflow global.link_unfurling was called. Please view execution details in Flow Designer using context ID Thanks
Hi everyone, Currently, we have migrated to the latest version of ServiceNow update (Washington DC). I have an issue when I try to modify or add a new rich text element. No matter the action on the visual it reverts to default font properties. Is thi...
