Hello all, when a user emails a help request to your instance, their email address is recorded so that when a comment is added, they receive an email. This works... sometimes those users will cc other individuals in their original email...is there a...
Is it possible to restrict a variable's value to look like this: RQ-12345678. The user must always enter 'RQ-' and then 8 various numbers? If so, what does the script look like? Thank you!
When we create a transform map on incident table , there is an out of box notification that gets generated. Is it possible that this notifcation is not shown to assignment group members.
I have created a dashboard in HR Core application. And shared a reports with 2 groups with set of users but for one group dashboard filter is not works on reports data shows 0 records or count and for other group filter works properly fine. How can i...
Hi Community, I have a requirement, in catalog form there is variable set in that there is 2 fields called common_vars_requested_for (reference) and common_vars_also_notify (list collector) both refers to user table. When a user name is selected in c...
I'm developing a button for the Mobile Agent that when an incident is closed you can download the PDF for signature. Current function for Incident's form view. function onClick(g_form) { g_modal.showFrame({ url: '/ui_page.do?sys_id=ed3861854...
I have a question about data labels not showing on bar graphs. One one, all the stacks have a data label, yet on another graph, some don't. Both are configured exactly the same way. Is there a way to force it to show all the data labels? I have an ex...
HI Community, I have a requirement, need to populate the manager details in Is manager (list collector) field when the form is loaded.In the catalog form there is variable set field named Requested for in that field when user opens the form in portal...
After downloading a PFX Certificate and attempt to install the Certificate, an error is presented stating - 'This file is invalid for use as the following: Personal Information Exchange''When same Get API call is executed from Postman I am getting pr...
function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var sysid = g_user.userID; //get current user sysid var ga = new GlideAjax('global.Check_user_group'); //script include name...
Hi All,Im wondering if this is possible. And how I can achieve this!I have created a order guide for a new user – it has 3 different calalog options depending on what they select. Once the order guide is submitted –It creates the request, once approv...
Hello,I would like to make Highlighted text visible in "My instance" like what it displays in the "PDI instance". (ref. screenshots). Currently it appears in My instance but the text colour is not visible.Can someone please guide me on this part? Tha...
Hi all need help on the below requirement 1. Manager - needs to see all the groups and the users which he has membership and also the records to the type(custom field) which he has accesssay for sg. a group has a type tagged as B, C and even if the...
