How to pass comments from incident table to comments as jira issue through JIRA Spoke Integration??
Through flow designer I am able to update and pass data from incident to Jira but I am unable to do for comments. Some give me the way if possible.
Forum Posts
Resolved! Creating CIs via a Service Request
Hello community!Hope you are all doing well I've heard that it is possible to create CIs via a service request.The idea behind this is that an end user accesses the service catalogue to request an item to create a CI. In that item, the user fills in...
How to get Description,Resolution note,Additional info and additional comment in the article body.
HI How to get the Description, Resolution note and last additional comment in the article body of kb article created by incident.Created a knowledge article from an incident is resolved. (without plugin)https://docs.servicenow.com/bundle/washingtondc...
Does MERGE statement executable in JDBC activity?
Am trying to execute MERGE statement via JDBC step in flow designer but getting error as "Given SQL statement cannot be executed". I tried adding property "mid.property.jdbc_operations" with merge operation along with default value but still getting ...
Resolved! How to restrict record producer for user specific country
Hi All, Requirement: I have one record producer which I want give the access for only those user which country should be Argentina ,Brazil, Colombia, Mexico in their profile i.e location.country so how we can add in available for to restrict the acce...
How to Display Info messages on DevOps config worskpace?
Hi All,I have a use-case in which info messages from the script include should be shown in the DevOps config workspace. To give more context I am ingesting data using the DevOps config editor, a business rule is configured such that upon any change i...
Resolved! how to get a own separate with own filter conditions "activity widget" on a dashboard
Hi, How to show the current available activity stream of incidents as a widget on dashboard with filter conditions. ThanksKarun Thej @Community Alums @Mark Manders @Arpan Baishya
ServiceNow Performance Dashboard Explanation of each Parameter.
Hello All, I need explanation for each parameter definition and its use in ServiceNow Performance Graph.Please check the below Screenshots.Link for this graph: https://instance name/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashbo...
Core Table and Base Table
I am reviewing information as I am studying for my CSA exam. The following question was a part of my review "A parent class that is not an extension of another table is called what?" The answer was core table instead of base table. This is causing co...
Get HTML value
Hi @dhanrajp Please help me with the code. Below is my html code, need to print end user email address. </td></tr><tr><td valign="top" style="font-weight: bold;padding-top:10px;padding-bottom:10px;border-bottom: 1px solid #E6E6E6; width: 100px;">End ...
Description Table is not in Request catalog builder
When I create a request in the Catalog Builder, I do not see an option to "Map to a specific field on the table". Looks like this is only available for requests. The issue is that when the email confirmation comes in from a request, the Description i...
I have a requirement that we need to set priority based on category, subcategory and problem type.
Here problem type is a choice type field and is dependent on subcategory. so, what I'm trying to do is, I created one data lookup definition like below images. can we also define category, subcategory and priority, impact and urgency like impact, urg...
Trying to find a way to drill down to Incidents that impact a service in DPM
Is there a way to allow users to drill-down to Incidents that impact a service and/or service offering in Digital Portfolio Management? Our Product Manager for the DPM product brought up the fact that there doesn't appear to be any way to drill-down ...
Create Task action in workflow not working correctly
we've a project table Pod Projects [u_pod_projects]. Now, we've a requirement "when new project is created, it should create tasks based on Project Stage field." project stage -proposal : 2 tasksproject stage -run/depolyment : 3 tasksproject stage -r...
Virtual Agent New button
Hi All, Could someone kindly assist me in adding a new button labeled "Create Incident" below the "What would you like to do" section? Thanks,Ranjani
