Resolved! Default Max character limit for Catalog variables

Hi,What is the default maximum character limit for catalog variables? for Example single line text and Multiline text?Also pls provide any servicenow doc's for reference for the same. Thank you!

Resolved! Visualizing Data in ServiceNow Report (Bar Chart for Custom Table)

Hello everyone,I'm hoping to get some advice on visualizing data in a ServiceNow report. I have a custom table with a "Name" column and a "Total" column displaying a numeric value. I'd like to create a chart, like a bar chart, to represent the data i...

Resolved! project form related list not showing project tasks created through workflow

we've a project table Pod Projects [u_pod_projects]. Now, we've a requirement "when new project is created, it should create certains no. of tasks on task table based on Project Stage field." project stage -proposal : 2 tasksproject stage -run/depoly...

Resolved! Add total in donut report

Hello team,I have a report on HR profile table which shows part time and full time employees. But, I need to add a total number in my donut shaped report. Is this possible? If so, could anybody help?? Please refer to the SS below: Thanks,@Ankur Bawis...

Resolved! Populate Assignment group based on service offering and location.

Hi, I want to update the assignment group to a particular assignment group when the condition fulfills on RITM ie. service offering is xyz and location is abc, then it should update.For example, there is one catalog item that is being raised by GETit...

Resolved! Apply custom CSS to service portal service catalog pages

Hi thereWe are wanting to style  a text block on the catalog pages within our Service Portal. the block of text is added Description test added on the Category pageand displays on the catalog pagesWhat we want to do is increase the font size  i  have...

Resolved! How to remove all catalog items from Virtual Agent search. Only Knowledge articles must be visible.

Hello, I'm trying to restrict all catalog items in Virtual Agent AI search, the criteria is only Knowledge articles must be visible. Is this possible? The default search application is Service Portal default tried to remove Catalog items from Search ...

Resolved! Need to send an Kb article email notification to user, when particular requested item is closed.

Resolved! How to disable Older version of knowledge article from portal in 'Simple List widget' ?

HI, We have created a custom field 'Popular' in knowledge article form. when ever this field is checked, the article is shown in the portal from the widget 'Simple List'. When the newer version of the article is created, the fields of older version a...

Resolved! Need Assistance with Multiple If Statements

Hello SN Community! I'm trying to script a UI action. Basically we have a user clicking the UI Action to check mandatory fields and send for approval. The script looks like this: if (current.field1 == '') {    gs.addInfoMessage("Please populate Field...

Resolved! Email notification displays sys_id instead of value for referenced fields

Can anyone assist me with getting the fields to display correctly for non-text fields? It looks like it will display correctly only if the field is text but if it's a reference field or a drop down it's not pulling the displayed value for the variabl...