Hello, in the 'Hardware Asset' form, there is a flag/box for 'Eligible for Refresh' that uses the asset's installed date and the useful life of the hardware model to determine if the box should be checked or not. We are looking for a report to be abl...
Hi I have created a data lookup definition where i have to populate the watchlist and worknotes list .For this i have created matcher table 'watchlist_worknoteslist' and added fields like category ,subcategory, watchlist and worknotes list . Here if ...
Data pill picker button is missing for Open a Record Producer (SP) and Open a Catalog Item (SP) for query parameters
TEST
Sometimes it's opening like this:I want like this always:Ui action script: function onFix() { if (g_form && g_form.mandatoryCheck()) { ScriptLoader.getScripts("ProblemModalUIHelpers.jsdbx", function() { ProblemModalUIHelpers.onFi...
A couple of users are getting the "Insufficient Privileges" error when creating a couple of records in a row in the now mobile app. This happens in production environment and it is difficult to test and probably reproduce and trace the problem on pro...
Hello Team, When the incident state changes to OnHold, am automatically attaching a file to incident record through below script.File is getting attached but no content is available in the file.Below is the code. (function executeRule(current, previo...
create report Average time from New to Assess state (Change Request).i have created indicator source, automated indicator, Script But its showing 0. i have attached Screen shot please help where am mistake .Thanks in advance
Hi Everyone, Please share notes on REST integration and flow designer. 1. RESTInbound integration with example Outbound integration with example 2. Flow designer Thanks in advance
Hello Community,I have a requirement as below :I want to create read and report view ACL on a table.Thank you in advance.
Hello Community,I have a requirement as below :I want to hide a UI action on change record table for a specific group.Thank you in advance.
Hi All,We have a requirement to create Rate Card "Per Hour". Scenario is, user working out of business hours will attract a charge multiplier of 1.5 times and any Sunday or Holiday work will attract a charge multiplier of 2 times. We have field "Inte...
Hi All, Can some one please help to know why the "Planned End Date" field in the Project Task in Business Change displays different date&time when we change it manually. We upon trying to change the value from one date to another and save, we could s...
Only caller should be able to re-open the incident
Hi all, I'm facing issue In VA Instead of a welcome greeting and showing me everything I'm getting (product issue, etc.) as a topic recommendation, help me with your solution. I tried a lot by changing the welcome and topics, but still, it remains th...
