Resolved! Regarding CSA and CAD
i have CSA and CAD exam on 9 th Aug. . Can anyone help me which questions will add from Yokohama version?I have prepared from Xanadu version.
Forum Posts
When we use g_form.setValue() on Client side function in UI Action, the value is not saving
function StatusCompleted() { var now = new Date(); g_form.setValue('check_in_time', now.toISOString()); g_form.setValue('status', 'completed'); g_form.setModified('check_in_time', true); g_form.setModified('status', true); gsftSubmi...
Change approval policy - approval not set to 'no longer required' despite First response setting
Dears, The requirement is that there are multiple group approvals required when the CHG is in Authorize state. One approval per group is required (First response)- Group A- Group B- Group C I have added these as 3 separate decisions in the OOTB appr...
Resolved! Can we suppress specific alert, for a specific element, for a specific time in service now ?
We have requirement where certain type of alert like "Device High Utilisation" is needed to be suppressed for particular CI, every weekend. The use case is the particular CI runs back ups over cloud and it is expected that the Device may reach highly...
Resolved! Item in order guide
Hello All , I have generated a request from an order guide which contains 4 items .Obviously this request has generated 4 RITM for all the 4 items .The fact is , the billing system is an external tool .My question is to know , how could we identify t...
Change management
In ServiceNow Change Request, we have Planned Start Date and Planned End Date. If the scheduled dates conflict with another change, it shows a conflict. In such cases, we choose a date that doesn't have any conflicts. However, if I click the Implemen...
Advanced user criteria for potal business
I need to create a user criteria that meets the following criteria: The Contract table is ast_contract, the Contact table is customer_contact, and the Account table is customer_account. This should be an advanced user criteria with a script to check ...
Resolved! difference in service catalog and request management
Hi Community, in my organization, we separate the responsibility of service catalog and request management. But from the description, i found it is so hard to tell the difference and they are under different domain illustrated in the capabilities map...
I want an integration ServiceNow with UKG Kronos to pull data from Kronos to ServiceNow
Have anybondy implemented this integration, please suggest if someone has implemented this.
How to insert record containing date to table using form in UI builder?
I am using serviceNow UI builder, and tried to create new record in table "CommitteeHierarchy" using form bind with the same table and button triggering the event "create record". It works if all field values are string format. However, it fails if a...
salesforce integartion in servicenow
I am working on a salesforce integartion in servicenow in CSM in PDI, I have sucessfully managed to configure outbound rest message for case(when created in servicenow it is getting created in salesforce) , however i want to fetch the case in service...
Print 1 MRVS "Row" per SC Task
Hi, We have a catalog consisting of an MRVS. The requirement is to create as many SC Tasks as the number of rows in MRVS. This is achieved.However, under variable editor section of each SC Task, it is required to show only "1 row of MRVS" for which t...
How to create an agent to notify the IT team for follow up incident tickets?
Please help to create an agent in Microsoft Copilot Studio that will answer the end user on the status of open tickets.
Application scope script include GRC: Advance Core
Hi , I want creaate a script include and client script for GRC:Advance core Issue triage,in onload client script wrote to get value of field and call a script inlude to fetch particular group based on that field value. But the script include not trig...
