Resolved! Playbook Priority text field
Hi everyone,Could you please help me with removing the “Priority” text from the Playbook?Please find the screenshot below for reference.
Forum Posts
How to show List of Supplier Records including filter option on a page of ESC portal
Hi All, How to show List of Supplier Records including filter option on a page of ESC portal like below screenshot
Service Operation Workspace - Respond Create Automation
Hi Team, Does anyone worked on the service operation workspace - Respond - Create Automation feature in ServiceNow . Using this option i would like to send some information from ServiceNow to the third party tool via REST API using mid server. And al...
Resolved! How to add a tooltip to an E164 phone number field in ServiceNow?
Hi everyone,I’m trying to add a tooltip to an E164 phone number field in ServiceNow. The field automatically renders two inputs:Top line: country selectionBottom line: phone number I’ve tried setting a tooltip via the dictionary hint and with a simpl...
Starter stories for Third party Risk Management
Can anyone help me with Starter stories for TPRM (Third party Risk Management)
How to set Initial passwords for Users using script
How about setting password via script? We've been using bg script for this, but script cannot set initial password for them. Error is Not Authorized-user.user_password.setDisplayValue('examplePassword')Should I change something in properties or ACLS?
Now Assist Virtual Agent Enhanced chat css
Hello All,We would like to update the css variables for VA Enhanced chat. We need to update certain variables beyond what was listed here in the below documentation link for Enhanced chat.Theming for Now Assist in Virtual Agent enhanced chat Attached...
Needs to automate ATF for Creation of HR case from sn_hr_core_case_creation
Hi,I am using Automated Test Framework to create tests for HR. The 'Open a New Form' Test Step points to a table, and i can select sn_hr_core_case - this creates a Core case.However, now we use the newer Create new case option - sn_hr_core_case_creat...
Catalog item
Hi Team,I have a requirement. I have a catalog item which has a multi row variable set 'Impacted CI' having 2 single line text variables 'Name' and 'DNS Domain'. This catalog item is having flow designer. Requirement is: ServiceNow will need to searc...
open a new record form when ui action is clicked
I have two tables table 1 and table 2 both are extended from task. there is a ui action in table one which when clicked it should open a new form of table 2 and it should store the sysid of table 1 record in the parent field of table 2 record
Dashboards in Platform analytics
Incident TabActive IncidentsActive Incidents by PriorityActive Incidents with ReassignmentActive Reopened IncidentsActive Incidents AgingAvg Time to Resolve IncidentsActive Incidents by Assignment GroupActive Incidents by Configuration ItemActive Inc...
Resolved! Translate GlideQuery into GlideRecord
Hi All, I want to replace GlideQuery with Gliderecord, can someone please help me with the translation. Specially, with the 'select' query part GlideQuery/ existing script : var obj = {}new GlideQuery('sc_req_item') .where('active', true) .wher...
Resolved! Restricting field addition in list view
Hi all,I had a requirement to restrict a confidential field (example: hidden_field) to be added in list view.I dont have access to ACLs. Is there any other way to restrict fields to be added into list view through personalize icon without ACLs?
GlideQuery - Querying ritm variables
Hi all, I need help with below scheduled job script, where i'm trying to query ritm variables. I understand, GlideQuery does not support querying on ritm variables so join has to be used. I have updated my code with join but it does not work, Please ...
Resolved! external link as dynamic link
How to add an external link as dynamic link in servicenow email template in flow designer? I am sending an email and the link in the email body which is attached should be dynamic which is not a servicenow link