Can we add new rows in conflict calendar change request table
Hello,Can anyone help in adding new rows in conflict calendar page like blackout schedule and maintanance window by default, but i want add custom rows. is it possible
Forum Posts
Resolved! How to Create Standard Change from RITM and relate ?
I have created a UI Action on the sc_req_item table and added the same code that I found in the UI Action for the Problem table for Creating a Standard Change:action.setRedirectURL(new StdChangeUtils().getURLForTask(current, 'rfc'));When this UI Acti...
In Html body I want to use related list
HiIf we're creating a notification we'll be having select variables section where there we'll be having fields. But I wanted to use my related list in my notification how can i use related list?Thanks in advance
Exclude time while running background script in Servicenow
Hi I have a requirement to run background script on demand form. if demand is having contract then contract created date should populate on Actual won date on demand form, I have written background script but here the issue is Contract creted field ...
can we write acl on 14 groups starts with same initial letter where users of those groups would be
can we write a acl on 14 groups starts with same initial letter where users of those groups would be able to assign incidents among their groups and individuals only.
Change Request Notification when to send > configuration
Hi Team, I want to send notification Table > Approval (sysapproval_approver) When to send is the below requirement Change state> If the Approval is still in Requested State Then trigger this Notification on the below timeframes prior to the Change...
DO WHILE LOOP IS NOT WORKING
@Ankur Bawiskar OR SOMEONE HELP ME WHY DO WHILE INTIL IS NOT WORKING FOR RETRY COUNTER SEE ATTACHMENT BELOW
Close the Requested Item record when all the associated Catalog Tasks are closed- Used For eachitem
Multiple catalog tasks should be created so I used the below flow steps , everything is working fine except when I am closing all the catalog tasks then Request item record and request record are not closing but this should be closed.
Catalog task displaying all variables where as only a few were selected in flow's create catalogtask
For my catalog item, I have around 50 variables but I need to display on 15 of them on a particular task. I selected same 15 in the flow but somehow it is displaying all the variables. I tried the same thing in PDI but there only the selected variabl...
Resolved! Order Guides
HelloI have to auto populate a catalog item field by combining 2 fileds of my order guide. How can I do it ?
Resolved! Filter CI based on category = software
Please find the solution for below problem statement: We have created two variables - category and Configuretion Item for record producer, we wants to achieve - If Category=Software, Configuration Items selection to be limited to Applications. , They...
Populate a reference field from an import by using the field id instead of name
I have a requirement to populate a users department using the id of the department rather than the name. When I use an update excel sheet on the sys_user table with the name, it transforms perfectly, but when I try to use the departments id field, t...
Multiple Replies to Resolved Email creates New Incidents
As designed, if someone replies to a resolved incident email, if the incident state is at Closed, it creates a new email However, the issue we are running into, is that person replies to that resolved incident email, with the same watermark, multiple...
want to populate description field only when selected CI's class is Application service
Hello All, I want to populate description field only when the selected configuration item's class is 'Application service' in configuration item field using script include and client script. I tried but no luck because of every class in configurati...
Typing Indicator not showing in chat bot
Hi team,For some reason typing Indicator is not showing in the chat bot in virtual agent..Can anyone help me on this why it is not showing? Do we need to enable anything for this?
