When you reschedule a reservation by dragging/dropping it on the Schedule view of the Event Planner (inside the Workplace Central workspace, ... /now/workplace-management/schedule-view) a workplace case (sn_wsd_case_workplace_case) is automatically c...
While accessing the floor map of a building from Workplace Central, I'm encountering the following error: *"Cannot read property 'name' from undefined."* Maps are installed, and they load and work correctly when creating a scenario plan. However, whe...
Hi expert,Is there API or integration with MS Place to get all location/building/floor/space from MS place?Please advice the best practice to get all location/building/floor/space from MS place.Thanks in advance,
I've been having a problem with a button in Indoor Mapping - Map Studio - Configure Floor, that isn't working as I expected. I'm not sure if there is a problem, or if I'm misunderstanding the use of a button because it doesn't seem to be consistent....
hello Experts,I am trying to follow some steps to import the CAD files into the system. Couple of things which I noticed are 1. When I am creating a campus from Map Studio, the address is not getting auto completed ( screenshot below ). I know that ...
Hi , I had upgraded my instance to Yokohama and I loaded all the data like spaces ,fots maps and all but I tried to download the snapshot from higher instance and import that snapshot XML to the lower instance and I tried to click the apply snapshot ...
Heyllo All, Recently we observed that the spaces are not available after the users are checked out. Which means if a user books a space for entire day and somehow if the user checked out the reservation, the space still shows as blocked/booked. Do...
Within the Reservable module, there’s an option to make reservations for Configuration Items (CIs) under the reservation type “Configuration Items.” However, there’s no documentation available explaining how this specific option works. I’ve been try...
Experts, On workplace central, the floor map is getting displayed. I have allocated a few of the spaces to a department and when i do view by Department, it doesn't color the new allocated department. I am expecting the HR dept ( in legend ) to be co...
Hoping somebody out there (I'm looking at you ServiceNow ) can help me understand how Neighbourhoods can be used to restrict reservations in the Workplace Reservation 'Make a Reservation' experience. My simple requirement is to be able create a neigh...
Hello, I am encountering an issue when developing a Reservable Module. This recurring reservation is giving an error when attempting to reserve the following space: The current settings for this module is as follows: I am a bit confused why this is ...
Hi all, I recently setup our building using the only raster file I could get my hands on. In the WSD Micro-Cert I used the CAD file demo data. I've just stumbled across this image in some ServiceNow doco and was surprised. This map is drastically di...
Experts,We are having a requirement to track the inventory of a particular building which will be used while handling the reservations. This inventory data needs to be updated regularly based on the reservation requests in place.Can we use alm_asset ...
Hi,I have created our Neighborhoods filtered on Areas as we have many buildings and many restricted areas.My question is, if a space is moved or added to a new Area, how does the Neighborhood spaces get updated without manually entering the space in ...
Can anyone point me towards information or examples of using a subflow with a Workplace Service? I see the option under fulfilment type and I would love to use it by pointing to the subflow, but it doesn't seem to work like requests and flows and I ...
