we are implementing WSD and have uploaded the complete map view of our building. We also have locations (spaces) assigned to CI (equipements) thar are in our rooms. when i make a reservation, i want to see from the map view what are the equipements...
Hi, We've implemented the Check-in and out function for one of our reservable modules, but the notification that is sent, is only triggered after the event has already started. We would like the reminder to trigger prior to the start of the event. Us...
Hello Developers, I am currently working on a requirement, where I need to populate start date and end date of a space allocation which is deployed from scenario plan. In out-of-the box, when scenario plan is deployed, allocation record is created in...
When setting us up for indoor mapping I seem to have missed where is it that we can set the default for if the Location Directory defaults to Card View or Map View? I would like to set it so it always uses Map View when possible.Thank you in advance...
Hi,After I install the WSD enterprise plugin in my PDI, I noticed that a new menu called "Location directory" appeared on the Employee Center page. Is there a way to hide that ? Are there any other new menus that could potentially appear in the Emplo...
How start date and end date of an allocation record created from deploying space request is configured in the out of the box (OOB) workplace space management process?looking for relevant workflow/Business rule from where this functionality getting ca...
We have complete suite of WSD implemented in our environment. We wanted to assign permanent space for some directors in a building. Those space should not be available for others to reserve; however, those spaces should be checked-in so that in case ...
Hi, I'm new to WSD and setting up floorplans for our site. I'm having an issue and have been going through the documentation and videos but can't see any step i'm missing that means updates to CAD files aren't showing. I have the CAD files with all l...
I'm reaching out because I have a question about removing image borders. When the building in the image is square or rectangular, removing the border is a breeze. However, I'm facing a challenge when dealing with buildings that have irregular shapes,...
Hi there, We have configured the WSD reservation with the map view using the Indoor map. The map is working on the Service Portal view and we are able to reserve spaces. We have also activated the Now mobile component. However, when trying to reserva...
Hello ServiceNow community, Can anyone help explain this system property? I'm a little concerned with the caution banner displayed, but what does this property mean? If this is enabled, will this run a search with all spaces with a recurring series ...
So we have been switching over to Indoor mapping and I have had a few problems I originally thought were just because some of our CAD files were hastily updated, however now I had one I have to ask for it to be fixed, only to find it already had been...
All experts, I am working on a demoHub to prepare for a demo to my client. When I tried to build a schedule plan, the department field does not return any records. I checked on the Department table and there are active demo records. Please let me kno...
Hello ServiceNow community, I am hoping to find some guidance on how I can troubleshoot records that are in a conflict state. There are some reservation records that currently show a state of 'Conflicted' on the sn_wsd_rsv_reservation table. The re...
There is no OOB Random Date Selection available in any date picker fields. Does SN have any enhancement on using such fields where you can book desks on given days of the month.
