Create an application credential set in RPA Hub

Create an application credential within a credential set to add the user name and password that the robot can use for that specific application.

Before you begin

Create a credential set within a bot process. For more information, see Create a credential set within a bot process.

Add a business application to a bot process. For more information, see Assign a business application with a bot process.

Do this task only when you select the Process Type field as Unattended on the Bot process configuration form, while you're creating a bot process. For more information, see Configuring a bot process record in RPA Hub, Bot process configuration form in RPA Hub, and Bot Process form in RPA Hub.

Role required: sn_rpa_fdn.rpa_developer, sn_rpa_fdn.rpa_release_manager, sn_rpa_fdn.rpa_business_user, or sn_rpa_fdn.rpa_admin

About this task

If you remove a business application, the associated application credentials are removed.

If an application credential is using an external credential vault, then ensure that the associated external credential vault is active.

In RPA Hub, you can retrieve robot credentials, application credentials, or TOTP seed in two ways:

• From ServiceNow credentials record (application credential or credential set or TOTP authenticator).
• From an external credential vault. For more information, see External credential vault in RPA Hub.

If the External Credential check box is selected in an application credential record, then the SetApplicationCredential component in RPA Desktop Design Studio does not set the credentials and an error is displayed. For more information about the component, see Use the SetApplicationCredential component.

Procedure

1. Navigate to All > Robotic Process Automation > RPA Hub Workspace.
2. Select the list icon ().
3. On the Lists tab, under Build, select Bot Process.
4. Open the bot process that you want to add a business application credential to.
5. On the Credential Sets tab, open a credential set.
6. On the Application Credentials tab, select New.
7. On the form, fill in the fields.

   Table 1. Application credentials form

   Field	Description
   Name	Unique name of the business application credential set.
   Application Name	Name of the business application for this credential set. Alternatively, you can select the search icon and select the business application that is assigned to the bot process under the Business Applications related list.
   User name	User name for the application. This field does not appear if the External Credential check box is selected.
   Password	Password for the application. This field does not appear if the External Credential check box is selected.
   External Credential	Select this check box to fetch credentials from external credential vaults.
   External Credential Vault	Select an external credential vault record that is used for fetching the credentials from an external credential vault. Use the search icon to select an external credential vault record. For example, DemoCyberArk. Only active external credential vault records are listed here. This field appears only when the External Credential check box is selected.
   Subflow Input	Provide a JSON that acts as an input to the subflow mapped in the selected external credential record. This JSON is used by the Subflow REST Step and must contain the necessary information for retrieving credentials from the external credential vault. The value must be in JSON format. You cannot enter an empty JSON value. For more information about the JSON, see Steps to configure an external credential vault in RPA Hub. This field appears only when the External Credential check box is selected.

8. Select Save.
9. Optional: In the Activity and Compose fields, view the activity of the form, work notes, and additional comments.

Related topics

• View Audit History