Calendly Spoke

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Calendly Spoke

    The Calendly spoke enables users to view and analyze usage data for Calendly software subscriptions, allowing for the identification and reclamation of stale licenses to achieve potential savings. It requires an Integration Hub subscription and is currently at version 1.2.0 as of February 1, 2024.

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    Key Features

    • Data Compliance: Ability to delete invitee data from booked events (requires Calendly Enterprise subscription).
    • Event Management:
      • Cancel Event: Cancels specified events.
      • Look up Event: Retrieves details of a specified event.
      • Look up Scheduled Events Stream: Provides details about all scheduled events.
    • User Management:
      • Invite User to Organization: Sends invites to specified users.
      • Look up Organization: Retrieves the authenticated user's organization URI.
      • Look up Organization Members Stream: Details about all organization members.
      • Look up User: Retrieves details of a specified user.
      • Remove User from Organization: Deletes a user's membership.

    Key Outcomes

    With the Calendly spoke, ServiceNow customers can automate tasks related to Calendly events and user management, streamline workflows, and enhance data compliance. Additionally, connection and credential aliases simplify the management of multiple environments, ensuring efficiency in configuration updates.

    The Calendly spoke provides actions to view and analyze meaningful usage data for Calendly software subscriptions. Analyze usage for a Calendly account to determine which licenses are stale so that you can reclaim these licenses and realize your potential savings.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    Calendly spoke v1.2.0 is the latest version.

    Spoke requirements

    • Organization owner or admin role in Calendly
    • LastPass Enterprise admin account

    Spoke dependencies

    If you’re having trouble installing the app, ensure that these dependent plugins are installed:
    • ServiceNow Integration Hub Runtime (com.glide.hub.integration.runtime)
    • ServiceNow Integration Hub Action Step - REST (com.glide.hub.action_step.rest)
    • ServiceNow Integration Hub Action Template - Data Stream (com.glide.hub.action_type.datastream)
    • Complex Object (com.glide.cobject)
    • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
    Note:
    Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

    Spoke actions

    The Calendly spoke provides actions to automate Calendly tasks when events occurs in your ServiceNow instance. Available actions include:

    Category Action Description
    Data Compliance Delete Invitee Data Submits a request to remove invitee data from all previously booked events in your organization.
    Note:
    Event Management Cancel Event Cancels the specified event.
    Look up Event Retrieves the details of a specified event.
    Look up Scheduled Events Stream Retrieves details about all scheduled events within an organization.
    User Management Invite User to Organization Invites the specified user to the organization.
    Look up Organization Retrieves the URI of the organization that the authenticated user currently belongs to.
    Look up Organization Members Stream Retrieves details about all members within an organization.
    Look up User Retrieves the details of the specified user.
    Remove User from Organization Deletes a user's organization membership.
    Note:
    This spoke has a Look up User action and Software Asset Management related actions only.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    For information about setting up the spoke, see Set up the Calendly spoke.