Several types of components are installed with the activation of the ServiceNow AI Lens plugin, including user roles.
Roles installed
| Role title [name] |
Description |
Contains roles |
| Lens user [lens_user] |
Enables you to use ServiceNow AI Lens. |
sn_nowassist_admin.user |
| Lens admin [lens_admin] |
Enables you to configure lens actions. |
lens_user |
Tables installed
| Table |
Description |
| Lens Execution (lens_execution) |
Whenever a record is created or updated by using ServiceNow AI Lens, a record is created in the execution table. This record includes details such as the table from which the UI action is clicked and the editable fields on the form, which are then passed to
the Lens app. |
| Lens Transaction (lens_transaction) |
If a user performs the analyze action on the ServiceNow AI Lens app, the response received from the large language model (LLM) is stored in the transaction table. |