Turn on the Now Assist panel

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Turn on the Now Assist panel to enable your agents to use Now Assist skills, such as task summarization or navigation, in a side panel on the user interface.

    Vorbereitungen

    You must install at least one Now Assist application before you can turn on the Now Assist panel.

    Role required: sn_generative_ai.nsa_admin

    Warum und wann dieser Vorgang ausgeführt wird

    You must have the now_assist_panel_user role to have access to the Now Assist panel once you turn it on.

    To learn more about the Now Assist panel, and how it can assist your agents, see Now Assist panel.

    Prozedur

    1. Navigate to All > Now Assist Admin > Now Assist Experiences.

      If you’re already in Now Assist Admin, select the Now Assist Experiences tab.

    2. Select Now Assist panel.
    3. Enable the Now Assist panel on your instance by selecting Turn On.

      On the Settings tab, select Now Assist panel, and then select Turn on.

    4. In the Turn on Now Assist panel dialog box, select Turn on.

      Select Turn on in the Turn on Now Assist panel dialog box to confirm your choice.

    Ergebnisse

    The Now Assist panel is active on your instance for users with the now_assist_panel_user role.

    Nächste Maßnahme

    For examples of the Now Assist panel in action for Now Assist applications, see the following topics: