Add and manage RIDAC records

Add a Risk, Issue, Decision, Action, or Request Change (RIDAC) record to your demand in the Next Experience for Demand Management. Adding RIDAC records enables you to keep a track of risks or issues during the demand life cycle and help in analyzing the outcome of a demand.

Avant de commencer

Role required: it_demand_user, it_demand_manager

Pourquoi et quand exécuter cette tâche

You can select the type of record you want to create, fill in the required details, and associate it to your demand. You can use the RIDAC page in Next Experience for Demand Management to view, add, manage, and evaluate all the RIDAC records.

For information about RIDAC records for demand management, see RIDAC (Risk, Issue, Decision, Action, and Request Changes) records for a demand.

Procédure

1. Open a demand from the home page of Next Experience for Demand Management.
   For more information, see Access demands.
2. Select Details from the L-2 (level 2) navigation menu.
3. Select the required RIDAC tab.

   Tab	Description
   Risks	Add risks to your demand to identify, evaluate, prioritize, and monitor risks. Risks can originate from a change of demand scope, cost, resource, and so on.
   Issues	Add issues to your demand to identify, analyze, and track issues.
   Decisions	Add a decision in response to a reported risk or an issue.
   Actions	Add an action to your demand to resolve an issue or risk or to decide.
   Request Changes	Add a change request to your demand in response to an action for an issue or risk.

   Remarque :

   If the required RIDAC tab isn’t visible, select More and then select the required RIDAC tab.
4. Add or edit a RIDAC record from the required RIDAC tab:
   • To add a RIDAC record, select New.
   • To update the details of an existing RIDAC record, select the record.
5. On the form, fill in the fields.
   For field information, see:

   • Create risk form
   • Create issue form
   • Create action form
   • Create decision form
   • Create request change form
6. Select Save.
   Remarque :

   To delete a RIDAC record, select Delete from the More Actions option in the RIDAC record form.
   After completing your work on the RIDAC record, use the breadcrumb navigation to return to the required RIDAC tab.