Set up Slack spoke

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Integrate the ServiceNow instance and your Slack account by creating a custom OAuth application in Slack to authenticate ServiceNow requests.

    始める前に

    • Request an Integration Hub subscription.
    • Activate the Slack spoke.
    • Slack account.
    • Add Slack users to the User [sys_user] table of your ServiceNow instance, with Email being the unique identifier.
    • Role required: admin.

    このタスクについて

    The spoke set up procedure outlined here requires bot user tokens only. You can't use the Create User and Deactivate User actions while using the bot token scopes. To use these actions, you must obtain user token from your Slack account.