Manually creating and reviewing your network asset instances

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Manually creating and reviewing your network asset instances

    ServiceNow’s Telecommunications Network Inventory application enables you to manually create and review detailed digital models of your telecommunications network assets. This process supports provisioning new services, modifying existing ones, maintaining the network, and planning for future growth by accurately capturing each network asset and its relationships.

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    Key Capabilities

    • Access and Create Network Asset Records: From the Network Inventory Workspace landing page, you can easily access forms to create records for network sites, data centers, telecommunications equipment, equipment holders (cabinets, racks, shelves), interface cards, network interfaces, physical and logical connections, power circuits, and cables.
    • Define Relationships: Establish logical and physical connections between assets to build a comprehensive and accurate network inventory model.
    • Manage Location Information: Record detailed attributes for network sites and data centers, including buildings, floors, and rooms where equipment is located.
    • Inventory Organization: Define inventory groups to collectively manage configuration items (CIs) and apply actions efficiently across grouped assets.
    • Network Topology Visualization: Manually create topology records to visualize how network elements are organized and interconnected.
    • Asset Lifecycle Management: Decommission inventory records as needed to keep your network inventory current and accurate.

    Practical Use for ServiceNow Customers

    By manually creating and reviewing network asset instances, you gain precise control over your telecommunications network inventory. This enables accurate tracking and management of your physical and logical network infrastructure, which is essential for effective service provisioning, maintenance, and network growth planning. The structured approach ensures that all assets and their interrelationships are documented, making network management more transparent and reliable.

    While manual creation provides detailed customization, ServiceNow also offers automated methods to instantiate network assets, which can reduce labor efforts. Customers can choose the approach that best fits their operational needs.

    A key function that you can perform in the network inventory workspace is to manually create your network assets and a digital model of your network in the Telecommunications Network Inventory application. With this information, you can provision new services, modify existing services, maintain the network, and plan the forecast for your network growth.

    To manually create and to review your individual network inventory records, and define the relationships between each asset, you can easily access the appropriate forms from the workspace landing page. For example, you can select the Interface cards count in the Network entities by categories widget on the Network Inventory Workspace landing page to create an interface card instance.

    Note:
    As an alternative to manually creating individual network asset instances, you can instead use a more automated, and potentially less labor-intensive method to do so. To learn more, see the following:

    Process

    To manually create a comprehensive digital model of your telecommunications network, access the following forms from the Network Inventory Workspace landing page and the Lists view. To learn more, see Reviewing and updating network inventory via Network Inventory Workspace.
    1. In the Network Site or Data Center form, create the site records for the individual locations that house your network equipment. To learn more about network site, see 740b52df89fae046d62524302e4c21662b8dc071.dita. To learn more about data centers, see Define the datacenter details.
    2. In the Telco Equipment form, create the individual network asset instances for your telecommunications equipment. To learn more, see ce3c10f3b74bbc61bac1dad7dabd0f6836c4f8a1.dita.
    3. In the Equipment Holder form, create the individual network asset instances for your equipment holders. To learn more, see 606b187d5ccbfffba2df3a9703979161941da4c6.dita.
    4. In the Interface Cards form, create the individual network asset instances for your interface cards. To learn more, see Define the card details.
    5. In the Network Interface form, create the individual network asset instances for your network interfaces. To learn more, see Define the network interface details.
    6. In the Physical connection form, create the individual network asset instances for each physical or wired connection. To learn more, see Define the physical connection details.
    7. In the Logical connection form, create the individual network asset instances for each logical connection. To learn more, see Define the logical connection details.
    8. Create the logical and physical relationships between each asset in your network inventory.
    9. Define the numbering for your virtual local-area network (VLAN) or link aggregation group (LAG) connections in the Telecommunications Network Inventory application. To learn more, see Define your inventory numbering.