Prioritize a work order task for Schedule Optimization

Add penalties and values to a work order task to define the importance of the task.

始める前に

An admin must Configure the policy to enable dispatchers to prioritize work order tasks.

Role required: wm_dispatcher

このタスクについて

Optimization penalties and values are only used for Schedule Optimization.

手順

1. Navigate to All > Field Service > Work Order > All Work Order Tasks.
2. Select the work order task that you want to prioritize.
3. Select the Scheduling tab.
4. On the form, fill in the fields.
   For a list of field descriptions on a work order task, see Create a work order task.
5. Select Update.