Activate Field Service Capacity console
You can activate the Field Service Advanced Capacity and Reservations management (com.snc.fsm_advanced_capacity_management) for Field Service Management if you have the admin role.
始める前に
- Field Service Advanced Capacity and Reservations management requires the following plugins.
- Required ServiceNow plugins
- Ensure that these plugins are activated before you install Field Service Advanced Capacity and Reservations management.
- Field Service Capacity and Reservations Management (com.snc.fsm_capacity_management) plugin.
- Field Service Territory Planning (com.snc.fsm_territory_planning) plugin.
Role required: admin.
このタスクについて
The following components are installed with Field Service Advanced Capacity and Reservations Management plugin:
- The Capacity Planner role (fsm_adv_cap_mgmt.wm_capacity_planner) provides read, write, and create access to capacity-related tables, along with access to the Capacity Console.
- Script Includes: The following table provides the list of script includes that are installed.
表 : 1. Script Includes Name Description CapacityConsoleConstants Aggregate all constants in one place for the Capacity Console. Customers can override constants from CapacityConsoleConstantsSNC.CapacityConsoleConstantsSNC Aggregate all constants in one place for the Capacity Console. CapacityConsoleData Contains all the business logic for the Capacity Console. Customers can override this logic using CapacityConsoleDataSNC.CapacityConsoleDataSNC Contains all the business logic for the Capacity Console. CapacityConsoleUtil Contains all utility functions for the Capacity Console. CapacityConsoleUtilSNC Contains all utility functions for the Capacity Console. FSMCapacityAdvancedFilterDefinition Custom implementation of all advanced filters used in the Capacity Console.
注:
You can customize the Capacity Console by taking the reference from the SNC script includes.