Configuring contractor capabilities

Set up interactions with contractor companies, their managers, and agents with Contractor Management. Additionally, Contractor Marketplace allows you to push task to a marketplace when internal agents are unavailable.

Configuration overview

If you have contractors, you can set up the following features:

• Configuring Contractor Management

  You can configure Contractor Management to set up interactions with contractor companies and their managers and agents.

• (Optional) Configuring Field Service Marketplace

  You can configure Contractor Marketplace to enable dispatchers to push tasks to marketplace when internal agents are unavailable.

For more information on Contractor mobile see Field Service Contractor for mobile feature of the Now Mobile Agent application.