Install the Now Assist for IT Operations Management (ITOM) plugin

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Install the ITOM plugin in the ServiceNow® Now Assist feature.

    始める前に

    Install the AIOps Experience [sn_sow_aiops] application from the ServiceNow Store. See Install Service Operations Workspace for ITOM application for more information.

    Role required: admin

    このタスクについて

    Install Now Assist plugins to enable generative AI and agentic AI on your instance.

    手順

    1. Go to the ServiceNow Store website.
    2. In the search bar, enter Now Assist for ITOM and then select Search.
    3. Select the Now Assist for ITOM widget and then select Get to make this application available for installation on your instance(s).
    4. Install the Now Assist for ITOM application.
      1. Navigate to All > System Definition > Plugins.
      2. Search for Now Assist for IT Operations Management (ITOM).
      3. Select Install.