Control visibility default values for Cloud catalog items

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:4分
  • Through blueprints, you can control how form fields appear to users in the cloud catalog. For example, you can control where the fields appear to users on the catalog item form, and whether they are read only or mandatory.

    始める前に

    Role required: admin

    手順

    1. Open the blueprint to modify, and then toggle it from Published to Draft.
    2. Click the Catalog tab.
      The Request Operation sub-tab opens and displays the published catalog items for the Provision operation.
    3. Click the Provision tile for the catalog item.
      The settings in the Provision operation control the form that the user sees upon initial request of the item, before it is provisioned.

      Catalog item

      The Cloud Catalog Item form opens.
    4. In the Variable Sets related list at the bottom, click the set in which you want the variable to belong.
      For example, click General Info, which is a default variable set for all blueprints, to have the field appear in the first tab on the catalog order form.
    5. In the Variable Set form, select the variable that you want to modify.
    6. In the Cloud Variable form, complete any of the following actions.
      ToAction
      Make the field mandatory Select the Mandatory check box. Clear the check box to make the field optional.
      Make the field read-only Click the Availability tab, and then select the Read Only check box. Clear the check box to make the field editable.

      Use this option to automatically populate a value in the field that the user cannot change.

      Show or hide the field Click the Availability tab, and then select or clear the Visible check box.
      Move the field to another tab Select a different Variable set. General Info and Provision are provided in the base system, and you can configure additional form UI groups. To add a new tab for organizing fields in the catalog item, see Create a variable set for Cloud Provisioning and Governance.
      Set a default value Click the Default Value tab and enter the value in Default value. If the field is not read-only, users can change the value on the cloud catalog form.

      Reference fields must use the Sys ID of the record that represents the default value.

      Add help for the user Do any of the following:
      • Click the Question tab, and add a value in the Tooltip field to show a bubble with the text when the user hovers the cursor over the field.
      • Click the Annotation tab, select Show help, and then enter values in the Help text or Instructions fields to display additional text to the user above the field.
    7. Click Update.
    8. Toggle the catalog item to Publish.

      Publish the blueprint

    In this example, the Business Service field:
    • Is populated with the Email business service record from the cmdb_ci_service table based on the Sys ID of the record.
    • Is read-only so users cannot change it.
    • Is mandatory because it is considered necessary before the system can provision the virtual resource.
    • Contains help text to tell the user that the default selection is Email.

    On the catalog order form, the field appears like this graphic: The Business Service field