Amazon EBS Spoke

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Amazon EBS Spoke

    The Amazon EBS Spoke enables ServiceNow customers to manage block-level storage volumes and snapshots in Amazon EBS directly from their ServiceNow instance. This integration enhances operational efficiency by automating EBS tasks based on events within ServiceNow.

    Show full answer Show less

    Key Features

    • App Request: Customers can access the ServiceNow Store for available applications and submission requests.
    • Integration Hub Subscription: An Integration Hub subscription is required to utilize this spoke.
    • Spoke Dependencies: Ensure dependent plugins are installed, including:
      • ServiceNow IntegrationHub Action Template - Data Stream
      • Complex Object
      • ServiceNow IntegrationHub Runtime
      • ServiceNow Flow Designer - Dynamic Inputs
      • ServiceNow IntegrationHub Action Step - REST
    • Spoke Actions: Automate several tasks such as attaching/detaching volumes, creating snapshots, and deleting volumes.

    Key Outcomes

    With the Amazon EBS Spoke, ServiceNow users can efficiently manage their EBS resources, improving productivity and reducing manual intervention. Users must have full access to Amazon EC2 and record their Access Key ID and Secret Access Key for setup. The spoke is compatible with API version 2016-11-15 and offers actions that streamline workflows related to EBS management.

    Manage block level storage volumes and snapshots in Amazon EBS from your ServiceNow instance.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke dependencies

    If you’re having trouble installing the app, ensure that these dependent plugins are installed:

    • ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
    • Complex Object (com.glide.cobject)
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
    • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
    Note:
    Some of these plugins are licensable features and require an appropriate license if used outside the spoke implementation. For information on licenses, contact your account manager.

    Spoke version

    Amazon EBS spoke v 1.0.2 is the latest version.

    Supported version

    This spoke was built for API version 2016-11-15, but may be compatible with later versions.
    Note:
    If you use different API version, ensure that you change the API version in all spoke actions.

    Spoke requirements

    • User with full access to Amazon EC2.
    • Access Key ID and Secret Access Key of the user. Record these values for later use.
    For more information about creating user in IAM and providing the required access, see Understanding and Getting Your Security Credentials page on the AWS Documentation site.

    Spoke actions

    The Amazon EBS spoke provides actions to automate Amazon EBS tasks when events occur in ServiceNow. Available actions include:
    Category Action Description
    Elastic Block Store Management Attach Volume Attaches an EBS volume to a running or stopped instance.
    Create Snapshot Creates a snapshot of an EBS volume.
    Create Volume Creates an EBS volume that can be attached to an instance in the same Availability Zone.
    Delete Snapshot Deletes the specified snapshot.
    Delete Volume Deletes the specified EBS volume.
    Detach Volume Detaches an EBS volume from an instance.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    For information about setting up the spoke, see Set up the Amazon EBS spoke.