Technical Accelerators

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read

    • Accelerate usage and adoption of specific platform and product capabilities via applied demonstrations, personalized coaching, and best practices with Technical Accelerators.

    Accelerators available in each package

    Accelerator outputs and formats have common standardized features, but may differ from package to package. Not all Accelerators are available for each package. The Accelerators and available feature levels are denoted by these symbols:
    • ✓ = Common standardized feature set
    • Green check mark icon = Includes unique accelerator-specific features
    • Blue plus sign icon = Includes additional unique accelerator-specific features
    Table 1. Technical Accelerator sub-catalog
    Accelerator Guided package Advanced package Total package Restricted and protected environments
    Access to Experts ✓ ✓
    Expert Connect​ ✓ ✓
    Extend Your Employee Center to Pro ✓ ✓ ✓
    Introduction to Instance Observer-Guided ✓
    Introduction to Instance Readiness Assessment ✓
    Jumpstart Your AI Search ✓ ✓ ✓ USPS
    Jumpstart Your App Engine ✓ ✓ ✓ USPS
    Jumpstart Your Automated Testing ✓ ✓ ✓ USPS
    Jumpstart Your CMDB ✓ ✓ ✓
    Jumpstart Your CSDM: Foundation ✓
    Jumpstart Your CSM Configurable Workspace ✓ ✓ ✓
    Jumpstart Your Database Management ✓ ✓ ✓
    Jumpstart Your Document Intelligence ✓ ✓ ✓
    Jumpstart Your Employee Center ✓ ✓ ✓ USPS
    Jumpstart Your Event Management ✓ ✓ ✓
    Jumpstart Your Generative AI ✓ ✓ ✓
    Jumpstart Your Issue Auto Resolution ✓ ✓ ✓
    Jumpstart Your Migration of Platform Analytics ✓ ✓ ✓
    Jumpstart Your Multi-lingual Virtual Agent ✓ ✓ ✓ USPS
    Jumpstart Your Natural Language Understanding ✓ ✓ ✓
    Jumpstart Your Now Assist for Creator ✓ ✓ ✓
    Jumpstart Your Now Assist for IT Service Management (ITSM) ✓ ✓ ✓
    Jumpstart Your Platform Analytics ✓ ✓ ✓
    Jumpstart Your Predictive Intelligence ✓ ✓
    Jumpstart Your Process Mining ✓ ✓ ✓
    Jumpstart Your Service Mapping ✓ ✓ ✓
    Jumpstart your Service Operations Workspace ✓ ✓ ✓ USPS
    Jumpstart Your ServiceNow AI Journey ✓
    Jumpstart Your Strategic Portfolio Management – Planning Workspace ✓ ✓ ✓
    Jumpstart Your Success Dashboard ✓ ✓ ✓ USPS
    Jumpstart Your Task Intelligence ✓ ✓ ✓
    Jumpstart Your Upgrade​ ✓ ✓ ✓ USPS
    Jumpstart Your Virtual Agent​ ✓ ✓ ✓ USPS
    TuneUp Your AI Search ✓ ✓
    TuneUp Your CMDB​ ✓ ✓ ✓
    TuneUp Your Employee Center ✓ ✓
    TuneUp Your Hardware Asset Management ✓ ✓ ✓
    TuneUp Your IT Asset Management ✓ ✓ ✓
    TuneUp Your ITOM Discovery ✓ ✓ ✓
    TuneUp Your Platform Analytics ✓ ✓ ✓
    TuneUp Your Software Asset Management ✓ ✓ ✓
    TuneUp Your Security​ ✓ ✓ ✓
    TuneUp Your Virtual Agent - Assessment ✓ ✓
    TuneUp Your Virtual Agent – NLU (Natural Language Understanding) ✓ ✓
    TuneUp Your Virtual Agent – Performance Monitoring ✓ ✓
    TuneUp Your Virtual Agent – UX (User Experience) ✓ ✓ ✓