Set dashboards as home for all users

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • While it is possible for individual users to set dashboards, rather than homepages, you can also set dashboards as home for all users. By default, the most recent dashboard a user has visited is the dashboard they see when they log in to ServiceNow.

    Before you begin

    Role required: admin
    Important:

    The functionality found in homepages, arranging information from your instance to tell a story about your data, is found in dashboards on new instances. On upgraded instances with Next Experience enabled, users can view existing homepages if they have a direct URL, but they can't create or edit them. Responsive dashboards and Analytics Center dashboards take over homepage functionality.

    Use the Homepage deprecation help tool to convert the homepages on your instance to responsive dashboards.

    For more information, see:

    Procedure

    1. Navigate to All > User Administration > User Preferences.
    2. Create a user preference with the name my_home_navigation_page.
    3. Give the preference the description Set all homepages to dashboards.
    4. Select the System check box to create an instance-wide default.
    5. Leave the User field empty.
      Steps 4 and 5 make the preference universal.
    6. Set the Type to string.
    7. Set the value to $pa_dashboard.do.
    8. Select Submit.
      User preference form with description, name, type, and value filled in. User field is blank.

    Result

    All users see the last dashboard that they visited when they log in to ServiceNow.

    What to do next

    Set a specific dashboard as home for all users