User sessions record

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
  • View overall session statistics for a user, and event timeline details for a user's specific sessions.

    You can access a user sessions record from a sessions or users list screen.
    • From the sessions list screen, click on a timeline event.
    • From the users list screen, click on a user record from the list.
    User sessions details record.
    Field Description
    User ID Generated hashed sys_id value for each user. Actual user IDs are not displayed, and instead are automatically hashed via the SHA-256 hash function.
    Note:
    Users not logged into the portal are displayed as “Anonymous”.
    Add tag Enter a text label name to associate with a user's record. You can view assigned tags on individual records in the Users or Sessions list.
    Search Opens the Sessions list filtered for all sessions performed by the user.
    First Session Date and time the user first accessed the application.
    Last Session Date and time the user last began a session.
    Time in App/Time on Site Average time the user spent on the site or in the application across all versions and devices, and total number of sessions performed by the user.
    Locales Language the user viewed the application in, and country they accessed from.
    App Versions All application versions the user has installed across all devices.
    Devices & Installations Shows browser type, device and device version used by the user, along with a list of date ranges in which the user was active per installation. Every time a user reinstalls the app, a new date range appears.
    Locations List of locations the user accessed sessions from.
    Custom Properties Opens available SDK API Reference documentation providing information on adding custom properties.
    Instance ID The instance’s unique identifier.
    Instance Name The instance’s friendly display name.
    Language The preferred language a user's device was set to in which they performed the session.
    Login Count The number of times a user has logged in to the app by entering their email and password.
    Sessions window Shows the following session details:
    • Date - Date the session occurred.
    • Index - Sequential number of session for the user.
    • Duration - How long the session lasted.
    • Version - Mobile application version the session occurred on.
    • Device - Mobile device the user performed the session on.
    • Search - Navigates to the Sessions list specific to sessions for the selected user.

    You can reorder sessions by date, index number, session duration, or app version.

    Timeline Shows a timeline of events for the user session.

    To see more detail for an event, click the Expand icon next to an event on the timeline.

    Session Details Displays the Session Details record for the selected session.