View a users list

View pre-filtered user lists, and search for users by more user or session properties.

Before you begin

Role required: analytics_admin, mobile_analytics_admin, web_analytics_admin, or portal_analytics_admin

Procedure

1. From the Dashboard, navigate to Users, then select the list you want to view.

Users list option	Description
All	Lists all users.
New Users	Lists users that opened the app for the first time within the specified time period. Shows only the first session for each user.
Returning Users	Lists users that opened the app more than once across all devices.
Loyal Users	Lists users who opened the app more than five times. Shows sessions starting from a user's fifth session and after.
Never Returned	Lists users who opened the app only once.
Active Last Week	Lists users who opened the app within the last seven days.
Multi Platform	Lists users who have installed the app on both iOS and Android.
Multi Device	Lists users who have installed the app on multiple devices.
Favorites	Lists individual users marked as favorites.

2. Add filter conditions to further refine the list results.

What to do next

Click a list item to view the selected user's session record.

Filter a users list

Refine a users list to focus on data such as the web or mobile platform or the user's country, or add a custom filter.

Before you begin

Role required: analytics_admin, mobile_analytics_admin, web_analytics_admin, or portal_analytics_admin

Procedure

1. On the Where condition line, select a property from the filter menu.
2. Select an operator and a value as applicable.
3. To add another property, click the add property icon ().

• To clear filters back to the original filter set for the user list, click Reset.
• To remove a filter property, click the delete icon () next to the property.

4. Click Search to apply filters and refresh the list.