Exploring User Experience Analytics

Access the User Experience Analytics application data via the user experiences analytics dashboard or by exporting the data to the UI Builder.

User Experience Analytics overview

The ServiceNow® User Experience Analytics application provides dashboard views for monitoring usage analytics of your Next Experience web applications as well as Virtual Agent, ServiceNow mobile, and Service Portal applications.

User Experience Analytics benefits

Benefit	Feature	Users
Enable or disable user experience analytics tracking	Link to configure UXA	Show now_experience_admin role
View domain separation data	both web and mobile
View a session list	both web and mobile
View a session event timeline	both web and mobile

• Overview of the User Experience Analytics dashboard
  User Experience Analytics shows detailed KPI data on a dashboard and on list views. Product managers gain relevant insight into the usage and adoption of a web or mobile application.