Jumpstart Your Now Assist for Creator

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Jumpstart Your Now Assist for Creator

    The Jumpstart Your Now Assist for Creator Accelerator is designed for Impact customers to showcase the capabilities of Now Assist for Creator, a tool that leverages Generative AI to streamline app development, boost productivity, and enhance coding experiences. This accelerator includes an applied demonstration and provides key resources and best practices to help customers effectively adopt Now Assist for Creator.

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    This offering is available to customers with Impact Guided, Advanced, and Total packages and is governed by the applicable Impact Accelerator Description.

    Key Features

    • Provisioning of a temporary ServiceNow instance with activated plugins related to Now Assist for Creator.
    • Customer coaching session #1 (up to 90 minutes) covering:
      • Overview and live demonstration of Now Assist for Creator features.
      • Use cases such as Text to Application Creator, Playbook Assist, Flow Recommendation, Catalog Builder assistance, and code generation.
      • Guidance on effective use of AI prompts.
      • Access to key resources and best practice guides.
    • Optional customer coaching session #2 (up to 60 minutes) for Q&A and additional support.
    • 30-day access to the temporary instance for hands-on exploration.
    • Provision of one or more customer-specific resources tailored to the accelerator engagement.

    Customer Roles and Responsibilities

    • Platform Owner: Accountable for overall platform management, governance, alignment with business strategy, and oversight of system administrators. Participation is required.
    • System Administrators: Responsible for platform stability, application maintenance, support case management, and configuration tasks. Participation is required.
    • Trusted Service Partners: Optional attendees who join coaching sessions to learn best practices and potentially support the customer post-accelerator.

    Important Considerations

    • The accelerator or parts of it may not be available for customers in restricted environments, self-hosted setups, or managed service providers with domain-separated instances.
    • ServiceNow resources do not implement recommendations on customer sub-production or production instances.
    • Additional requested information and access requirements are detailed in the official Impact Accelerator description.

    The Jumpstart Your Now Assist for Creator Accelerator provides a demonstration of the possibilities and capabilities of Now Assist for Creator.

    Accelerator overview

    Jumpstart Your Now Assist for Creator provides Impact customers with an overview of Now Assist for Creator and an applied demonstration on how  to use Generative AI capabilities to reduce app development time, increase productivity, and improve overall coding experiences. This accelerator will demonstrate the features of Now Assist for Creator and provide key resources and leading practices for getting started.

    For additional information on the feature, see Now Assist for Creator

    Note:
    This Accelerator is available for Impact Guided, Advanced, and Total packages.

    Offered pursuant to the applicable Impact Accelerator Description available at  https://www.servicenow.com/legal/servicenow-impact.html

    What you get

    Session preparation
    • Provision a temporary instance
    • Activate related plugins
    Customer coaching session #1 (up to 90 minutes)
    Includes the following:
    • Overview of Now Assist for Creator
    • Applied demonstration of Now Assist for Creator
      • Text to Application Creator
      • Playbook Assist
      • Flow Recommendation
      • Now Assist in Catalog Builder
      • Now Assist for Code generation
    • Guidance on how to use AI Prompts successfully
    • Key resources and guides on leading practices
    • 30 days access to the temporary instance is provided
    Customer coaching session #2 (optional upon customer request, up to 60 minutes)
    Opportunity for Q&A related to Now Assist for Creator

    Requested customer resources

    One or more customer resource is requested. The specific number of resources provided is Accelerator and customer specific.

    Table 1. Customer resource and responsibilities
    Customer resource Responsibilities Required Optional
    Platform Owner Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform. ✓
    System Administrators Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. ✓
    Trusted Service Partners Attends ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support customer going forward. ✓

    Requested information / access

    Refer to the applicable Impact Accelerator description available at https://www.servicenow.com/legal/servicenow-impact.html

    Exclusions

    This Impact Accelerator in its entirety or portions of the Impact Accelerator activities may not be available to customers in certain restricted environments, to self-hosted customers, or to managed service providers with domain separated instances.

    ServiceNow resources are not responsible for implementing recommendations on customer’s sub-production or production instances.