Configure Next Experience accessibility preferences

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Set up Next Experience accessibility preferences to achieve a UI that's most accessible to you.

    Before you begin

    Role required: none

    Procedure

    1. Navigate to User Menu > Preferences > Accessibility.
    2. Select the toggle next to each option to turn the preference on or off.
      Table 1. Accessibility preferences
      Field Description
      Show date and time formats. Displays the date and time format (yyyy-MM-dd-HH:mm:ss) next to the form fields, enclosed in parentheses.
      Replace colors with patterns in charts and graphs. Adjusts charts and graphs to display with a pattern such as stripes or dashed lines instead of just a color.
      Enable special keyboard shortcuts. Use keyboard shortcuts to quickly perform common actions in the user interface. The keyboard shortcuts that display in the modal are specific to the screen you are viewing. For more information, see Next Experience keyboard shortcuts.
      Note:
      If you’re working in the Classic Environment, see Core UI keyboard shortcuts.
      Show all buttons without the need to hover Displays all hidden fields, buttons or other UI elements, eliminating the need to hover over them. Tooltip is inactive.
      Enable data table for charts and graphs. Shows a table with chart and graph data for easier screen reader access.
      Reduce motion. Reduces the speed of the animations when switching between screens. This reduction pertains mainly to login animations.
      Enable accessibility in classic. Extends keyboard navigation and enables more tab stops in the classic environment so you can tab to icons and buttons in lists, form fields, and cards. This option also presents additional info on forms.
      Enable keyboard focus on truncated text. Allows keyboard-only users to access truncated text. Truncated text is text that doesn't fit on the screen and is indicated by an ellipsis (Ellipses icon.). When this preference is enabled, keyboard-only users can access the truncated text as they Tab through the focus order, revealing the full text of each tooltip as they navigate the screen.
      Enable voice input for the Now Assist panel. Activates voice-to-text in the Now Assist panel. With this feature, use your voice to access Now Assist skills in the Now Assist panel in any supported language.
      Note:
      This preference appears only if your system administrator has enabled Now Assist voice input for your instance. For more information, see Enable voice input for the Now Assist panel.
      Note:
      If users have configured operating system-specific settings, such as forced colors or contrast in Windows, those settings are not overridden by Next Experience user preferences or themes. If those OS-specific settings are inactive, color and theme behaviors will revert to those behaviors defined in the Next Experience UI.

      For detailed instructions on each of the accessibility preferences, see the Quick Guide to Accessibility Preferences on the ServiceNow Community.