Use Screen Summarization

Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The page and section summaries can be read aloud with a screen reader.

Before you begin

Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the ServiceNow® Store to view all the available apps and information about submitting requests to the store.

Role required: workspace_user

About this task

Procedure

1. Open a workspace page in your instance.
2. Press Command+U (Mac) or Control+U (Windows) to open the Screen summarization modal.
   The Screen Summarization modal opens.

   

3. Choose between the following actions:
   • Press Option+P (Mac) or Alt+P (Windows) for an AI-generated summary of the entire page.
   • Press Option+S (Mac) or Alt+S (Windows) for an AI-generated summary of the selected section.

Result

The Screen Summarization modal generates a summary and can read it aloud with a screen reader.